Customer Support Team Leader

2 Openings
ANS IT India
Surat
15,000 - 25,000 per month (Fixed + incentives)
Work from Home
Full-time
73 people interested in this job
Posted on : 21-Nov-2022
Expires on : 07-Feb-2023

Job Requirements

Email Drafting

Remote Troubleshooting

Software Installation

Job Details

Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
Min. 3 Years
Gender
Both
Address
Surat, Surat, Gujarat - 395003

Job Description

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction • Manage a team of customer support agents and executives • Resolve customer complaints and follow-up to check if an action has been taken • Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results • Gain a comprehensive knowledge of products, services, procedures and guidelines and communicate same to all team members • Create a supportive environment for the team to excel in

More about this Customer Support Team Leader job

ANS IT India is aggressively hiring for the job profile of Customer Support Team Leader for 2 open positions at Surat in Surat locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Surat at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 07-Feb-2023. For more details, download apna app and find jobs in Surat. Through apna, you can find jobs in 74 cities across India. Join NOW!

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