Customer Service Officer
Equitas Small Finance Ltd
Customer Service Officer
Equitas Small Finance Ltd
Surendranagar
Not disclosed
Job Details
Job Description
Customer Service Officer - Retail
DESIRED RESULT |
Cash Management - Accounting of Cash and Banking the Cash |
File despatch as per timelines (PRDD) |
NACH Rejected Cash collections to be less than 10% of billing |
Disbursement Management (XMS upload and query resolution) |
FTR to be achieved as per matrix |
Repayment reminder call for Retail customers |
On-time closure of DCS summary and maintenance of Key Management Register |
Post despatch file quality FTR to be achieved as per matrix |
Management Retail stationery by indenting to OPS on need basis |
Self Development |
Job role
Work location
Inclusive Banking - SBL>West>Gujarat>Gujarat>Rajkot>Bhavnagar>Surendranagar-IN0014027>7045>Surendranagar
Department
Sales & BD
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
Equitas Small Finance Ltd
Job posted by Equitas Small Finance Ltd
This job has expired