Customer Service Officer
Equitas Small Finance Ltd
Customer Service Officer
Equitas Small Finance Ltd
Surendranagar
Not disclosed
Work from Office
Full Time
Min. 1 year
Job Details
Job Description
Customer Service Officer - Retail
| DESIRED RESULT |
| Cash Management - Accounting of Cash and Banking the Cash |
| File despatch as per timelines (PRDD) |
| NACH Rejected Cash collections to be less than 10% of billing |
| Disbursement Management (XMS upload and query resolution) |
| FTR to be achieved as per matrix |
| Repayment reminder call for Retail customers |
| On-time closure of DCS summary and maintenance of Key Management Register |
| Post despatch file quality FTR to be achieved as per matrix |
| Management Retail stationery by indenting to OPS on need basis |
| Self Development |
Job role
Work location
Inclusive Banking - SBL>West>Gujarat>Gujarat>Rajkot>Bhavnagar>Surendranagar-IN0014027>7045>Surendranagar
Department
Sales & BD
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
Equitas Small Finance Ltd
Job posted by Equitas Small Finance Ltd
This job has expired