Job Title: Customer Service/Sales Executive

Location: Thane

Job Type: Full-Time, On Payroll

Immediate Joining/15 days notice can apply

CTC: upto ₹3.5 LPA

Working Days: 6 Days a Week with 1 Rotational Off

Job Description:

We are seeking a motivated and customer-oriented individual to join our team in the banking sector. This role involves both customer service and sales responsibilities, with a focus on credit card sales, ensuring a dynamic and engaging work environment.

Key Responsibilities:

Sales:

 - Enthusiastically promote and sell credit cards to potential customers.

 - Identify potential sales opportunities and convert leads into sales.

 - Achieve sales targets and contribute to the overall profitability of the bank.

 - Provide detailed information on the benefits and features of various credit cards to customers.

 - Develop and maintain strong relationships with new and existing customers.

General Duties:

 - Handle customer interactions both in-person and over the phone.

 - Maintain accurate records of customer interactions and transactions.

 - Collaborate with team members to achieve common goals.

Requirements:

Educational Qualification:

 - Graduate from a recognized university.

Experience:

 - Minimum 6 months of experience in a customer service or sales role, preferably in the banking or financial sector.

 - Prior experience in credit card sales is highly desirable.

Skills:

 - Good English communication skills, both verbal and written.

 - Strong interpersonal and problem-solving skills.

 - Enthusiastic about sales and customer engagement.

 - Ability to work efficiently in a fast-paced environment.

 - Proficiency in using computers and banking software.

Benefits:

- Competitive salary package with performance-based incentives.

- Professional development and training opportunities.

- Supportive and collaborative work environment.