Location: Thane, Maharashtra 

Company: EOS Globe

Position: Sales Executive

Job Type: Full-Time

Salary Package: NA

About Company:

EOS Globe is a leading provider of BPO Companies, committed to delivering exceptional service to our clients. We believe in nurturing talent and providing a platform for individuals to grow and succeed in their careers. We are currently seeking enthusiastic and dedicated individuals to join our team as Sales Executives.

Key Responsibilities:

·     Customer Interaction: Handle inbound and outbound calls, emails, and live chat inquiries from customers regarding insurance products and services.

·     

Policy Management: Assist customers with policy changes, renewals, and cancellations promptly and efficiently.

·     

Problem Resolution: Address customer complaints and issues with a problem-solving mindset to ensure customer satisfaction.

·     

Documentation: Maintain accurate records of customer interactions and transactions, recording details of inquiries, complaints, and actions taken.

·     

Product Knowledge: Stay informed about the company's insurance products, services, and policies to provide accurate information to customers.

·     

Team Collaboration: Work with other team members to ensure a seamless customer experience.

Qualifications:

Education: Minimum qualification of 12th Pass.

Language Skills:

Proficiency in English, both written and spoken, is essential.

Experience: Both freshers and experienced candidates are welcome to apply.

Skills:

Strong communication and interpersonal skills.

Ability to handle customer inquiries and issues professionally.

Basic computer skills, including familiarity with MS Office and CRM systems.

Excellent organizational and multitasking abilities.

Attributes:

Customer-focused with a positive attitude.

Reliable and punctual.

Ability to work in a fast-paced environment.

What EOS Offer:

Competitive salary and performance-based incentives.

Comprehensive training and development programs.

Opportunities for career advancement.

A supportive and collaborative work environment.

Employee benefits package including health insurance and retirement plans.