Branch Relationship Executive

Branch Relationship Executive Job Description in SBI Cards

The Branch Relationship Executive at SBI Cards is responsible for managing and enhancing customer relationships within a bank branch. This role involves acquiring new credit card customers through direct sales, building customer relationships, and promoting the benefits of SBI Card products. The position is target-driven and requires strong communication, sales, and interpersonal skills. The role involves identifying prospective customers, generating leads through cold calling, referrals, and networking, achieving assigned monthly sales targets, explaining product features, benefits, and terms to customers, ensuring smooth onboarding, resolving queries related to credit card offerings and application status, coordinating with the back-office team for timely processing and activation, maintaining daily/weekly reports of activities, leads generated, and sales achieved, providing feedback to management on customer needs, competitive offers, and product enhancements, and maintaining a record of sales activities and ensuring timely follow-ups.