Client Relationship Executive

Kopuram Chits Private Limited

Trichy, Trichy Region

₹12,000 - ₹20,000 monthly

Fixed

12000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Min. 2 years

Basic English

Job Details

Interview Details

Job highlights

16 applicants

Benefits include: Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Health Insurance

Job Description

We are looking for an enthusiastic CRE to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements and skills

  • Proven experience as tele sales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Tamil language is mandatory. English is value added.
  • High school diploma; BSc/BA will be a plus


Job role

Work location

t D.No:- 13, Jayanagar, RMS colony, Dindukal Main Road, Tiruchirappalli-620001 Nachikurichy, Trichy

Department

Sales & BD

Role / Category

Sales Support & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Skills

Enquiry management, Sales operations, Conflict management, Customer experience, Escalation management, Customer need analysis, Business development

English level

Basic English

Degree/ Specialisation

PGDM in Sales Management/ Sales and Marketing/ Communication Management/ Customer Relationship Management, PG Diploma in Marketing and Sales Management, Master in Business Development, BBA in Sales and Marketing, MBA in Communication Management/ Customer Relationship Management, BBA (Hons.) in Sales and Marketing (Atleast one)

Age limit

23 - 35 years

Gender

Female

Interview details

Interview mode

In person

Interview address

Pon Complex, 90, Palakkad Main Rd, Aparna Stop, Kuniyamuthur, Tamil Nadu 641008, India

About company

Name

Kopuram Chits Private Limited

Address

t D.No:- 13, Jayanagar, RMS colony, Dindukal Main Road, Tiruchirappalli-620001 Nachikurichy, Trichy

Job posted by Kopuram Chits Private Limited

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