Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office and other authorized desktop applications. Install, upgrade, support and troubleshoot printers, computer hardware and other authorized peripheral equipment. Performs general preventative maintenance tasks on computers, laptops, printers and other authorized peripheral equipment. Remote support through MSTSC, Team Viewer Remote Desktop to solve Windows and Software issue. Identify requirements of equipments and parts to support faulty Desktop, Laptop, and Server & UPS. Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 2 / 3 support team member Develop trends by monitoring and analyzing incoming calls, problems and support requests Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime. Troubleshooting network connectivity in a LAN/WAN environment. Creating, Prioritizing and Resolving tickets in the Ticketing Tool. Coordinating with Vendor for repair and replacing the hardware components. Act as first point of escalation for all the Incidents/Problems.

More about this Desktop Support Engineer job

Collabera Technologies is aggressively hiring for the job profile of Desktop Support Engineer at Vadodara in Kalali locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 5,000 INR and can go up to 10,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Vadodara to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Male candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Vadodara at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 30-Sep-2022. For more details, download apna app and find Full Time jobs in Vadodara. Through apna, you can find jobs in 74 cities across India. Join NOW!