Position: Team Leader Job Purpose • The Team Leader is responsible for assisting the Team Manager in hiring, training, and supervising staff members and sales teams. This includes assigning individual work tasks and assessing employee work performance. Primary Duties and Responsibilities Leadership • Provide vision to guide the development of the team • Identify, assess, and inform the Team Manager of internal and external issues that affect the team • Foster effective team work between the team members Operations • Oversee the efficient and effective day-to-day operation of the dispatch floor • Assist the Team Manager in everyday operations • Ensure that policies and standard operation procedures are being followed and understood People • Coach and mentor as appropriate to improve performance of the team • Encourage and provide training for professional growth among team members • Maintain a positive, healthy and safe work environment • Monitor the performance of team members on an on-going basis and share findings with the Team Manager Strategic Planning • Work with the Team Leader to implement the approved Center Strategic Plan focused on Center growth and continuous improvement Training and Development • Provide mentoring to the team members to foster their skills development. • Assist Team Leaders in assessing training needs, developing and implementing training plans the team members • Ensure team members stay up to date on systems, tools and processes including but not limited to on Call communication, Program knowledge & Compliance. Qualifications Education • High School Diploma or Graduation Knowledge, skills and abilities • Knowledge of leadership and management principles • Some knowledge of human resources management • Ability to counsel and coach team members • Good communications skills • Time management and organizational skills • Active listening Proficiency in the use of computers for: • MS Office • Internet/Intranet/E-mail • Data Research Experience • BPO/RPO experience shall be an added advantage

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Intelemark Solutions is aggressively hiring for the job profile of Telecalling Team Leader at Vadodara in Atladara locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Vadodara to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 06:30 PM to 03:30 AM and will have 5 working days i.e., monday - friday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Vadodara at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 29-May-2022. For more details, download apna app and find Night Shift jobs in Vadodara. Through apna, you can find jobs in 74 cities across India. Join NOW!