Deputy Delivery Hub Manager
Zepto
Complete Application Form
Deputy Delivery Hub Manager
Zepto
Vijayawada
Not disclosed
Job Details
Job Description
Deputy Delivery Hub Manager
Zepto is on the lookout for dynamic and driven Deputy Delivery Hub Managers (DDHMs) to join our rapidly growing operations! If you are passionate about leading teams, optimizing delivery processes, and enhancing customer experiences, this is your chance to make an impact.
Key Responsibilities:
- Dark Store Operations:
- Manage and lead all aspects of dark store operations, including inbound logistics, inventory management, outbound processes, manpower planning, rostering, training, and employee engagement.
- Plan and execute capacity management strategies for infrastructure and manpower to meet operational demands effectively.
- Rider Operations:
- Oversee rider operations within the micromarket, focusing on rider planning, onboarding, quality management systems (QMS), productivity optimization, training, and engagement initiatives.
- Process Development and Improvement:
- Contribute to the creation and implementation of Standard Operating Procedures (SOPs) to ensure operational efficiency and consistency.
- Foster a culture of continuous improvement by leveraging lean practices, Gemba Kaizen, and other productivity-enhancing tools.
- Establish and institutionalize processes to deliver a superior customer experience.
- Collaboration and Experimentation:
- Work collaboratively with peers across functions, empowering one another to achieve the best outcomes.
- Design and execute experiments that challenge assumptions and drive innovation, helping to enhance Zepto's offerings.
- Ownership and Representation:
- Take full ownership of your responsibilities and embrace the company’s mission with pride.
- Act as a culture carrier, representing Zepto’s values and contributing positively to the organizational culture.
What We Offer:
- Comprehensive tools and resources to help you succeed and innovate.
- A dynamic and empowering environment where you can explore uncharted territories and learn from fast-paced experiences.
- Opportunities to be part of pioneering initiatives and make a tangible impact.
What We Are Looking For:
- Proven leadership skills with a strong ability to manage and optimize operations.
- A proactive mindset dedicated to fostering continuous improvement.
- A strong commitment to delivering exceptional customer experiences.
- Effective collaboration skills and the ability to drive cross-functional results.
- A sense of ownership and pride in your role, aligned with Zepto’s mission and values.
Job role
Work location
Vijayawada
Department
Operations
Role / Category
Logistics
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 5 years
About company
Name
Zepto
Job posted by Zepto
Complete Application Form