Field Sales Executive

Job Purpose: 

To identify potential clients, promote company services, generate leads, and support the business development team in acquiring and retaining customers related to DGFT, Customs, and Export–Import compliance services.

Roles & Responsibilities: 

• Identify and approach prospective clients who require services such as IEC Registration, EPCG License, Advance Authorization, MEIS/SEIS claims, Duty Refunds, and other DGFT/Customs-related compliance support.

• Conduct direct visits, cold calls, email campaigns, and networking to generate leads and convert them into active clients.

• Present company service offerings, explain processes, and clarify basic documentation requirements to clients.

• Coordinate with internal documentation/operations teams to ensure smooth processing of client applications and service execution.

• Maintain client follow-up schedules, track lead status, and update CRM/lead tracker regularly.

• Support the BD Manager in preparing quotations, proposals, and service agreements.

• Collect necessary documents from clients and ensure accurate submission for processing.

• Maintain relationships with existing clients to generate repeat business and referrals.

• Stay informed about basic DGFT/Customs scheme updates to explain benefits to clients.

• Prepare and submit daily/weekly MIS reports on leads, meetings, conversions, and follow-ups.

Skills& Competencies Required:

• Strong communication and interpersonal skills.

• Confidence in client interaction and field visits.

• Ability to learn trade-related schemes and explain them to clients.

• Good negotiation and relationship-building ability.

• Basic proficiency in MS Office (Word, Excel, Email).

• Self-motivated, target-driven, and task-oriented.

Educational Qualification:

B.Com / BBA / MBA (Marketing) or equivalent.

Experience:1 to 4 Years of experience in Sales / Marketing / Business Development (preferably in service industry).

Freshers with strong interest in field sales may also be considered.

Language Proficiency:

English and Hindi (Required)

Local Language proficiency is an added advantage.

Work Conditions: Field travel for client visits required.

Flexibility to meet clients beyond office hours when necessary.