Relationship Manager

Description

1. Business Development &  Execution

• Formulate Sales Execution on ground for driving health business in alignment with overall business strategy for the vertical considering the prevailing market conditions  to ensure achievement of defined targets/revenue/ profit

• Maintains and analyzes sales reports and accordingly directs sales teams to increase health business

• Screen market landscape and identify prospective institutes/ big agents who can liaison with us to increase health sales

• Develop and implement action plans for increasing the intermediaries’ wallet share with BAGIC while maintaining profitability of business

2. Intermediary Management

• Analyze performance of agents and guide them to maximize their revenue by using upselling/cross-selling strategies.

• Manage relationships with the bank branches that have been assigned to the Health Sales team across the zone, to drive health business.

• Ensure IMD and customer grievances have been addressed, if any.    

• Engage with the agents on a monthly basis to ensure they are adequately motivated to keep generating business for BAGIC.

• Run campaigns/ trainings/ league programs for intermediaries in the zone to develop their knowledge of products enhance their sales capabilities

3. Operational review

• Interact with intermediaries to evaluate their performance/ business generated by them and address any concerns which may be hampering business for BAGIC

4. Team Development

• Participate in recruitment process to identify the right talent for various positions within the team.

• Establish individual performance expectations and regularly review individual performance of IMDs.

• Guides the IMDs with ideas on different approaches while doing agent recruitment to maximizing sales revenue.

• Create development opportunities for IMDs to enhance functional knowledge and sales capabilities.

Skills Required

Industry Understanding & Competitive Awareness ; Product Knowledge; Sales Strategy; Customer Relations

Education/Qualification

Graduation/Post Graduation

Desirable Skills

None