We are looking for young & Dynamic candidates who have knowledge of innovation methodologies including design thinking, and Scenario planning. * Excellent verbal and written communication skills in English * Computer software skills, including experience with MS Office, Google apps, and web-based research and communication and design tools * Excellent interpersonal skills, and previous experience working in multicultural teams * Taking ownership of customer issues reported and seeing problems through to resolution * Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues * Following standard procedures for proper escalation of unresolved issues to the appropriate internal team * Research and identify solutions to software and hardware issues * Diagnose and troubleshoot technical issues, including account setup and network configuration * Ask customers targeted questions to quickly understand the root of the problem * Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.

More about this Tech Support Engineer job

Interactive Data Systems is aggressively hiring for the job profile of Tech Support Engineer at Visakhapatnam in Visakhapatnam locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 18,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Visakhapatnam to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Male candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Visakhapatnam at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Dec-2022. For more details, download apna app and find Full Time jobs in Visakhapatnam. Through apna, you can find jobs in 74 cities across India. Join NOW!