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Rashtrapati Bhavan

Sahara Mall Gurgaon

Company Description
	Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India.
About the JobRole Name	HR Executive 
Base Location	Gurgaon- Head Office	The role is expected to work from office on regular basis
Weekly off	All Sundays, 2nd and 4th Saturday
Role purpose	To run/manage HR & Admin operations/activities for an automotive retail services network
Role Description 	Recruitment, Management Information Systems
Responsibilities Heads	KRA (Key Result Areas)
Talent Acquisition, Onboarding & Induction	Manage talent acquisition process as per plan (includes blue collar and white collar)
- Ensure hiring is completed as per defined TAT and budgets.
- Onboarding and Induction
- - Keeping job descriptions up-to-date                                                                                                         - Handline HRIS Portal
To coordinate and implement activities/processes related to talent management in line with organization goals

REQUIREMENTS		
Knowledge & Skills	Experience:
HR Professional with strong process knowledge & sharing of best practices, Talent management,  Computer/MS Office knowledge.	Total Experience: 2 to 6 years in HR Operations & Recruitment
Skills	Qualification:
People management- blue collar & white collar , Good communication & presentation, Problem solving, Negotiation, Team building and employee engagement	MBA/ PG Diploma in HR
INTERACTION			
Internal:	Customers:	Others:



HR Recruiter

Subramanya Nagar

Kailasipalyam

The Center Manager is responsible for delivering an exceptional customer experience, ensuring operational excellence, and maximizing the profitability of the assigned branch. This role involves managing daily operations, driving sales performance, ensuring compliance with process standards, and maintaining a high level of customer satisfaction.


Center Manager

Santoshi Mata Chowk

Gangapuram Mhada

About the Job
Company Description
Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India.

Role Description
This is a full-time on-site role for a Center Manager. The Center Manager will be responsible for the day-to-day tasks such as managing and guiding center staff, ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Center Manager will also be responsible for handling customer complaints and supervising the repair and installation process.

Role & Responsibilities
•	Achieve Sales Target
•	Ensure Profitability
•	Centre Expense within budgets
•	Ensure NPS Target
•	Resolution of customer complaints
•	Adherence of centre SOP
•	Monitoring and Reporting market trends


Center Manager/Asst. Center Manager

About the Job
•	Customer inquiries: Handle customer inquiries by phone, email, chat, or other methods 
•	Customer needs: Identify and address customer needs to ensure satisfaction 
•	Product information: Provide answers to questions about products, pricing, and availability 
•	Customer complaints: Investigate and resolve customer complaints 
•	Customer feedback: Pass customer feedback on to the product or sales team 
•	Customer records: Maintain a database of customer information 
•	Communication: Follow company guidelines and procedures for communications 
•	Sales targets: Meet customer-service department sales targets 
•	Process documents: Process documents like applications, forms, and custom requests 
•	Follow-ups: Conduct follow-ups to ensure issues are resolved 
•	Escalations: Identify and escalate customer requests to managers when there's a complex issue


Customer Care Executive

Sector 29 Chandigarh

Sector 22B chandigarh

Role Description
This is a full-time on-site role for a Asst Manager. The Assst Center Manager will be responsible for the day-to-day tasks such as managing and guiding center staff, ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Center Manager will also be responsible for handling customer complaints and supervising the repair and installation process.

Role & Responsibilities
•	Achieve Sales Target
•	Ensure Profitability
•	Centre Expense within budgets
•	Ensure NPS Target
•	Resolution of customer complaints
•	Adherence of centre SOP
•	Monitoring and Reporting market trends

Qualifications
•	Strong leadership and management skills
•	Excellent problem-solving and decision-making skills
•	Ability to work under pressure and handle customer complaints professionally
•	Bachelor's degree or equivalent


Assitant Center Manager

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Ais Windshield Experts Jobs - 5 Verified Vacancies

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Center Manager

Center Manager/Asst. Center Manager

Customer Care Executive

Assitant Center Manager