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Team Manager - Brands & EventsThe Team Manager - Brands & Events will be responsible for leading a team in the Media Production & Entertainment department. They will oversee the planning and execution of brand and event-related projects, ensuring high-quality delivery and client satisfaction. The role involves managing a team, coordinating with clients, and ensuring the successful implementation of branding and event strategies.

Kotak Securities Limited

Team Manager

Content Writer We’re on the lookout for a wordsmith who gets strategy, lives for storytelling, and knows how to write content that actually connects. Think: social media, websites, brand campaigns, scripts, blogs, all of it. Experience: 0-1 yearLocation: Andheri East, Mumbai Send us your CV + portfolio.

RepIndia

Content Writer

Media & Graphics Design AnalystSkill required: Marketing Operations - Creative Design Designation: Media &amp; Graphics Design Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services &amp; Customer Engagement and Media Growth Services. What are we looking for? 4-5 years of animated banner experience with good knowledge of Adobe tools, HTML, CSS &amp; JavaScript, video editing/ resizing (aspect ratio), Compression, Text and Image placements, Voice over / Subtitle adjustments, Video Editing - e.g., time adjustments, mixing 2 videos etc., Adding custom Effects / Animations, re-purposing video for multi-channel deployments (TVC, PR Films, etc.), Video Re-Touching, Art-Work, Digital OOH.
Strong written and oral communication skills, able to get on calls with onshore team and communicate on emails and communicators.Adobe Creative Suite, Google Web Designer, HTML5/CSS, Knowledge of JavaScript, Knowledge of Google Campaign Manager, Google DoubleClick Studio, Sizmek will be an added advantage, Adobe After Effects, Animate, Premiere, Motion, Final Cut, Blender (3D tool), 3ds max, CINEMA 4D and similar software for creating and editing animations, Adobe Creative Suite, Understanding Print color profiles and technicalities
Strong expertise of Video production processes, including color grading, file formats, color corrections Roles and Responsibilities: •Must to have
•	Analyzing the work received from client/onshore and identify the missing elements in the same.
•	Reviews deliverables prepared by team before passing to the subsequent party/teams
•	Ad-Banner creation in Adobe Animate/GWD tool 
•	Communicates with clients on call, chat, email
•	Monitors and manages assigned queue of work 
•	Problem solving and strong debugging skills
•	Capable of functioning and delivering under tight deadlines
•	Possesses a thorough understanding of Graphic Process
•	Train team members
•	Able to devise ideas quickly
•	Quality check of the work done by the team members
•	Develop original ideas and motion design concepts aligned with project briefs and brand identity.
•	Work closely with Creative director and Create detailed storyboards to visualize concepts and present ideas to stakeholders.
•	Ensure all animations align with brand guidelines and maintain a consistent style and tone.
•	Design and animate engaging visuals, including title sequences, logo animations, explainer videos, and social media content.
•	Develop both 2D and 3D animations using industry-standard tools and techniques.

Good to have:
•	Knowledge of JS/Javascript coding in animation
•	Google’s double click management certification
•	Hands on knowledge of Video editing tools

Accenture India Private Limited

Junior Graphic Designer

Associate Vice President - Channel Marketing, TV Channel<div>Job Summary:</div><div>This is a strategic role in the marketing team of Star Plus that will contribute to the overall reach and growth of the channel. This role will be responsible for managing on- air, PR, digital and all other media roll-out of campaigns for all new launches. It will also involve overlooking the marketing and overall health of sustenance shows as well.</div><div> </div><div>About the team:</div><div>This team ideates &amp; implements marketing interventions to increase brand awareness, drive sampling and improve viewership of content on our channel. </div><div> </div><div>Reporting to: Director - Channel Marketing</div><h4>What will you do?</h4><li>Design and implement Marketing and Communication plan for allocated shows and slots</li><li>Key driver for all digital show launch campaigns as well as sustenance initiatives to help grow the channel viewership for all channel shows and slots</li><li>Mapping and understanding consumer behavior, through deep collaboration with the Insights team to identify the right communication levers basis consumer feedback on content and promotion for allocated shows and slots</li><li>Directly responsible for all programming &amp; channel related communication across all mediums, like TV, print, digital, offline etc. for the allocated shows and slots.  This includes Brand Marketing, Impact, Sustenance, PR, Digital marketing, Ground activation &amp; events agencies</li><li>Keen eye on the overall business and step up wherever required to build viewership and revenue for the business</li><h4>Who should apply for this role?</h4><li>Meeting show and channel targets set by business.</li><li>Will be expected to come up with at least one break through idea for the shows in each quarter. </li><li>Understand BARC data to be able to analyze and act on the same. Should be good with both quant and qual. Should be comfortable rolling out marketing/ creative briefs.</li><li>Ability to collaborate with different stakeholders</li> <div>About Us:</div><div>Perched firmly at the nucleus of spellbinding content and innovative technology, JioStar is a leading global media &amp; entertainment company that is reimagining the way audiences consume entertainment and sports. Its television network and streaming service together reach more than 750 million viewers every week, igniting the dreams and aspirations of hundreds of millions of people across geographies.</div>

Viacom18 Media Pvt Ltd

Channel Marketing Executive

Creative Production AnalystSkill required: Marketing Operations - Visual Design and Development Designation: Creative Production Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services &amp; Customer Engagement and Media Growth Services.
Role requires Digital Marketing Ads &amp; Promotion creation/design
A set of tasks to design and plan the implementation of visual materials such as illustrations, photography, typography, space, layouts, and color to improve the user experience. What are we looking for? •UI/UX Design
•Treasury Management System Implementation
•Adobe Illustrator
•Adobe InDesign
1.	Degree in Human Computer Interaction, Interaction Design, or Design-related field or equivalent industry experience
2.	Senior Designer: 4+ years of professional experience in UI/UX field of work (people management experience will be an added advantage)
3.	Designer: 2+ years of professional experience in UI/UX field of work (people management experience will be an added advantage) 
4.	Jr Designer: 1+ years of professional experience in UI/UX field of work (people management experience will be an added advantage) 
5.	Proven experience in delivering design concepts, user journeys, storyboards, wireframes and prototypes
6.	Exceptional communication and presentation skills

1.	Create compelling visual design and interaction design
2.	Strong understanding of design systems
3.	Strong interpersonal skills
4.	Use analytics to shape design recommendations
5.	Guide/mentor fellow designers
6.	Anticipate user needs, and suggest ways for the business to address them
7.	Must be comfortable presenting to other stakeholders, hammering out ideas with them, and helping them find better ways to do things.
8.	Participate in the design team’s process and decision-making including planning, prioritizing, and scheduling.
9.	Participate in concept sessions leveraging ethnographic research and design thinking.
10.	Coordinate with client and internal stakeholders for project schedules, quality requirements
11.	Stay abreast of new trends in content and technology in the video production communities and suggest new ways to implement these trends/technologies
12.	Thinks and Acts Decisively – The ability to anticipate issues and to proactively ensure that they do not materialize is required
13.UI/UX, Graphic design, Adobe photoshop, Figma, Illustrator Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems
• Your day to day interaction is with peers within Accenture before updating supervisors
• In this role you may have limited exposure with clients and/or Accenture management
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
• The decisions you make impact your own work and may impact the work of others
• You will be an individual contributor as a part of a team, with a focused scope of work
• Please note that this role may require you to work in rotational shifts

Senior Content Developer

Creative Production Senior AnalystSkill required: Marketing Operations - Visual Design and Development Designation: Creative Production Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services &amp; Customer Engagement and Media Growth Services.
Role requires Digital Marketing Ads &amp; Promotion creation/design
A set of tasks to design and plan the implementation of visual materials such as illustrations, photography, typography, space, layouts, and color to improve the user experience. What are we looking for? •UI/UX Design
•Adobe InDesign
•Adobe Illustrator
UI/UX, Graphic design, Adobe photoshop, Figma, Illustrator

1.	Degree in Human Computer Interaction, Interaction Design, or Design-related field or equivalent industry experience
2.	Senior Analyst: 6+ years of professional experience in UI/UX field of work (people management experience will be an added advantage)
3.	Analyst: 4+ years of professional experience in UI/UX field of work (people management experience will be an added advantage) 
4.	Proven experience in delivering design concepts, user journeys, storyboards, wireframes and prototypes
5.	Exceptional communication and presentation skills Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts
1.	Create compelling visual design and interaction design
2.	Strong understanding of design systems
3.	Strong interpersonal skills
4.	Use analytics to shape design recommendations
5.	Guide/mentor fellow designers
6.	Anticipate user needs, and suggest ways for the business to address them
7.	Must be comfortable presenting to other stakeholders, hammering out ideas with them, and helping them find better ways to do things.
8.	Participate in the design team’s process and decision-making including planning, prioritizing, and scheduling.
9.	Participate in concept sessions leveraging ethnographic research and design thinking.
10.	Coordinate with client and internal stakeholders for project schedules, quality requirements
11.	Stay abreast of new trends in content and technology in the video production communities and suggest new ways to implement these trends/technologies
12.	Guide team on best practices, new technologies and tools in the market
13.	Thinks and Acts Decisively – The ability to anticipate issues and to proactively ensure that they do not materialize is required

Assistant Manager - Programming Strategy, Star Suvarna<div>Job Summary :</div><div>At Star Suvarna network, we are looking for a deeply passionate and enthusiastic person who can help drive the leadership agenda of the cluster and lead the content strategy and consumer insight teams from the front.</div><div>About the team:</div><div>The programming strategy team is responsible for market research, consumer insights, and programming strategy for the channel. The team is making plans and strategies for the channel, based on various quantitative and qualitative inputs. The team is also responsible for driving channel GRPs and market share using data, competition tracking and analysis.  They drive the market data to create a well-balanced schedule of original shows and special programming. This team collaborates closely with programming, Fiction and marketing teams to ensure content aligns with business objectives. By developing strategic content roadmaps and the team plays a critical role in enhancing the channel’s viewership, driving audience loyalty, and maintaining a competitive edge in the market.</div><h4>What will you do?</h4><li>Constant monitoring of slot level viewership vis-à-vis business target and coming up with a plan to fix it / hit the required target – Reach / TSV / Market share.</li><li>Come up with growth plans for the channel and Business.</li><li>Follow and highlight macro trends on the consumer landscape and uncover consumer-level business drivers. </li><li>All aspects of Quantitative (BARC, Zapr, Adex, Any adhoc data) &amp; Qualitative Research (focused groups, consumer feedback). analyse and blend the insights to feed into content making. </li><li>Constant tracking and content analysis of competition &amp; re-strategize accordingly.</li><li>Monitor slot level viewership’s. Provide short term business planning based on data analysis and making of presentation on the data insights for weekly content meetings.</li><li>Assess issues and identify solutions to meet the end objective.</li><li>Proactively identify business opportunities and possible potential challenges and work towards mitigating it.</li><li>Work collaboratively with all stakeholders to successfully meet objectives.</li><li>Build a scientific approach to planning on the channel for FPC and promos.</li><h4>Who should apply for this role?</h4><li>Very strong analytical and critical thinking skills.</li><li>Good knowledge of MS-Excel &amp; PowerPoint.</li><li>Ability to deliver on tight timelines.</li><li>Knowledge of SQL is an added advantage – desirable not mandatory</li><li>Expertise in Kannada Language.</li><li>Self-motivated and self-driven.</li><li>Proactive and Learning agility.</li> <div>About Us </div><div>Perched firmly at the nucleus of spellbinding content and innovative technology, JioStar is a leading global media &amp; entertainment company that is reimagining the way audiences consume entertainment and sports. Its television network and streaming service together reach more than 750 million viewers every week, igniting the dreams and aspirations of hundreds of million people across geographies.</div>

Assistant Manager

Creative Production SpecialistSkill required: Marketing Operations - Visual Design and Development Designation: Creative Production Specialist Qualifications:Any Graduation Years of Experience:7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services &amp; Customer Engagement and Media Growth Services.
Role requires Digital Marketing Ads &amp; Promotion creation/design
A set of tasks to design and plan the implementation of visual materials such as illustrations, photography, typography, space, layouts, and color to improve the user experience. What are we looking for? •UI/UX Design
•Adobe Illustrator
•Adobe InDesign
UI/UX, Graphic design, Adobe photoshop, Figma, Illustrator

1.	Degree or Post-graduation in Human Computer Interaction, Interaction Design, or Design-related field or equivalent industry experience
2.	8+ years of professional experience in UI/UX field of work with 3+ years of people management experience
3.	Proven experience in delivering design concepts, user journeys, storyboards, wireframes and prototypes
4.	Exceptional communication and presentation skills
5.	Experience having worked in a Marketing &amp; Operations environment

Thinks and Acts Decisively – The ability to anticipate issues and to proactively ensure that they do not materialize is required Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems
• May create new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person would require understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor
• May interact with peers and/or management levels at a client and/or within Accenture
• Guidance would be provided when determining methods and procedures on new assignments
• Decisions made by you will often impact the team in which they reside
• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts
1.	Balance of visual design and interaction design
2.	Solid understanding of design systems
3.	Strong interpersonal skills
4.	Incorporate user research and usability testing to iterate on product solutions.
5.	Use analytics to shape design recommendations
6.	Guide/mentor fellow designers
7.	Anticipate user needs, and suggest ways for the business to address them
8.	Must be comfortable presenting to other stakeholders, hammering out ideas with them, and helping them find better ways to do things.
9.	Lead the Design team’s process and decision-making including planning, prioritizing, and scheduling.
10.	Lead and participate in concept sessions leveraging ethnographic research and design thinking.
11.	Balance customer frictions and needs with business goals, market viability and technical feasibility
12.	Translate customer insights into concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, visual design comps and prototypes
13.	Share industry insights, scientifically backed suggestions
14.	Coordinate with client and internal stakeholders for project schedules, quality requirements, resource allocation, risk, requirements, operational issues, Incident and change management
15.	Act as business advisor to the client service
16.	Manage the financial aspects and targets for the team
17.	Excellent knowledge of E2E deliveries of the service
18.	Excellent knowledge and ability to lead of all internal and external out of delivery aspects like procurement, hiring, business continuity etc.
19.	Stay abreast of new trends in content and technology in the video production communities and suggest new ways to implement these trends/technologies
20.	Guide team on best practices, new technologies and tools in the market

Production Specialist

Digital Content Management AssociateSkill required: Marketing Operations - Digital Asset Management (DAM) Designation: Digital Content Management Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Responsible for uploading and managing assets with standard Taxonomy (correct metadata tagging) and correct Digital rights management in Digital Asset Management system making it available for reuse. 

Subject matter expert in key concepts, process flows and defined scope of librarian tasks. 

Suggest workarounds and highlight anomalies when faced with technical challenges in the tool 

Work effectively with team members and requestors, understand the requirements and provide appropriate solutions 

Assist users in concerns around the upload process. 

Take initiatives to learn new skills 
Graduate required. 

Minimum 1 year of experience in upload and download of digital assets, content management, ensuring quality of content and meeting the minimum requirements of content standards as set by the client 

Basic knowledge of Pharma industry and marketing operations 

Experience in working on DAM platform (Digital Asset Management) 

MSOffice - Able to effectively use MS Excel, MS Outlook, MS PowerPoint 

Has excellent verbal and written communication skills 

Experience participating in a collaborative team environment 

Highly organized, detail oriented, and results focused 

Demonstrate ability to think strategically 
Consists of management tasks and decisions surrounding the ingestion, annotation, cataloguing, storage, retrieval and distribution of digital assets What are we looking for? •Data Taxonomy
•Content management
•Adaptable and flexible
•Ability to perform under pressure
•Written and verbal communication
•Agility for quick learning

•Asset Data Management Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts

Digital Content Specialist

Trust & Safety New AssociateSkill required: User-Generated Content Moderation - Content Moderation Designation: Trust &amp; Safety New Associate Qualifications:Any Graduation Years of Experience:0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.
You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.
Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? •	Review, classify and/or remove content according to client guidelines, using specific tools and channels
•	Understand and remain updated on changing client policies and guidelines
•	Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
•	Serve as an advocate for the user community
•	Participate in process improvement initiatives that improve quality and efficiency of work
•	Participate in continuous training programs and workgroup discussions for optimal development in the role
•	Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: •	Strong coping, emotional resilience, and stress-management skills
•	Excellent comprehension, communication, and English language skills
•	Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
•	Strong attention to detail
•	Comfort synthesizing and analyzing information from multiple streams
•	Strong critical thinking and decision-making skills
•	Deep familiarity and passion for the internet, internet platforms, and internet culture
•	High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
•	Ability to work well individually and as part of a team
•	Ability to work differing rotations/shifts and non-standard work hours
•	Flexibility in meeting changing business needs in a fast-paced environment
•	Commitment to quality, efficiency, and effectiveness
•	Previous business process outsourcing, customer service, or content moderation experience is a plus
• Over 18 years of age
•	shift timings/requirements to work weekends and holidays

Safety Manager

Trust & Safety AnalystSkill required: User-Generated Content Moderation - Content Moderation Designation: Trust &amp; Safety Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. 
You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being. 
•	Review, classify and/or remove content according to client guidelines, using specific tools and channels
•	Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
 as many of the remaining skills as possible for candidate transparency. 
•	Strong coping, emotional resilience, and stress-management skills
•	Excellent comprehension, communication, and (insert language) skills
•	Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
•	Strong attention to detail
•	Comfort synthesizing and analyzing information from multiple streams
•	Strong critical thinking and decision-making skills What are we looking for? •Commitment to quality
•Ability to work well in a team
•Adaptable and flexible

As a Quality Auditor, you will be:
•	Responsible for Quality Audits ensuring service meets the client and org goals and standards of quality. 
•	Need to enforce the defined policy guidelines for all workflows assigned under the Content Moderation scope.
•	Need to ensure timely quality insights are shared to drive process improvements.
•	Should ensure timely feedback and individual performance development is tracked and reported.
•	Should work with the core Operations Team and drive overall quality standards defined as per the process.
Note- The reviewed/audited content could be sensitive or of graphic nature Roles and Responsibilities: ••	Assess the quality of analysts on the project.
•	Meet volume and quality targets for all quality assurance audits.
•	Develop and maintain knowledge of client and their business needs processes.
•	Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements.
•	Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training.
•	Participate in process calibration sessions with clients and cross-vendor.
•	Take accountability for effectively handling escalations.
•	Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction.
•	Assist with monitoring and tracking incidents to ensure timely resolution.
•	Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance.

•	Content Moderation Guidelines: In-depth understanding of content moderation guidelines and policies specific to the platform or industry.
•	Digital Literacy: Familiarity with various types of online content, including text, images, videos, and audio.
•	Attention to Detail: Keen eye for identifying inappropriate, offensive, or harmful content.
•	Policy Interpretation: Ability to interpret and apply content moderation policies consistently and accurately.
•	Decision Making: Skill in making well-informed and consistent content approval or rejection decisions.
•	Risk Assessment: Capability to assess the potential risks associated with various types of content.
•	Data Analysis: Basic data analysis skills to identify trends, patterns, and areas of improvement.
•	Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.
•	Quality Assurance: Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs.
•	Cultural Sensitivity and Resilience: Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.

Multi Media designer - Senior At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Wavespace: Experience Designer / Senior Associate The opportunity We are looking for an Experience Designer for EY MENA People Consulting Design Theatre team, in our Trivandrum/Kochi office. Design Theatre is about people and business outcomes. We design immersive programs that bring the right people together, giving them the mindset and collaborative tools to think differently. These days we are doing this both virtually and in-person for clients around the world. Responsibilities: <ul> <li> Design and produce digital content and branded materials that support interactive sessions </li> <li> Working with the Experience Leader/Manager, define strategy and design for customer experience, working closely with the Experience team to devise strategic solutions based on multiple forms and research and analysis </li> <li> Support clients in the use of collaboration software being used in the client experience </li> <li> Offer ideas on how to approach client challenges including industry trends and user experience </li> <li> Communicate complex technical concepts simply and effectively to all audiences using sketches, storytelling, mood boards/storyboards, wireframes, user flows, interactive prototypes, and/or data visualizations </li> <li> Take a collaborative approach to work, with motivation to develop your skills by taking ownership of new challenges and have a genuine interest in solving complex business problems </li> <li> Help lead workshops with clients to understand needs, articulate vision, and support design strategies and experiences that meet their vision and needs </li> </ul> Skills and attributes for success <ul> <li> Experience using Adobe Photoshop, Illustrator and various collaboration software including Mural, Miro, white board etc. </li> <li> Skills to Visualize, draw, create meaningful documents, presentations etc. </li> <li> Experience with photography and video production </li> <li> Ability to live-scribe / sketchnote </li> <li> Understanding of design thinking approach and working on agile teams </li> </ul> Ideally, you’ll also have <ul> <li> Advanced degree preferred, 7+ years professional experience in User Experience Design/ Product Design, or Visual Design. </li> <li> Past experience in consulting, CX Practice in a Fortune 500 firm, or agency in a media management or digital creative experience in a client facing role. </li> <li> Cross-functional experience working with both internal and 3rd party development teams and project management experience working with both creative agencies, brands or in a consulting capacity. Experience interfacing with clients and Rich Media Vendors. </li> <li> Advanced knowledge of Adobe Creative Suite, Axure, Mural, InVision, Keynote, OmniGraffle, Sketch or other design technologies. </li> </ul> EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Ernst & Young LLP ( EY India )

User Experience Designer

Video OperationsExperience in Media/ Video domain: Knowledge of video processing components, Broadcast and Streaming operations.
•	Good understanding of how video streaming works. 
•	Experience in configuring Video Streaming devices like Encoders, Packagers etc.
•	Proven experience in monitoring-control of broadcast environments for Satellite based content delivery.
•	Technical proficiency in using and enhancing monitoring tools, dashboards and navigation of tools (such as ServiceNow, Dataminer, Moogsoft, KPI Dashboards [Grafana, New Relic, Raptor], Prometheus, Splunk, Elk, Ineoquest, Harmonic VOS) to analyze and identify faults.
•	Experience with scripting languages such as SQL, python, and UNIX shell scripts
•	Strong knowledge of incident management, including monitoring automated/manual alerts, triaging issues, and applying appropriate remediation through SOP’s.
•	Demonstrated ability to handle outage management and drive the resolution of service disruptions.
•	Expertise in managing and implementing change activities, including pre- and post-change validations.
•	Experience with bridge management and effective communication with internal, external, and vendor stakeholders for issue resolution.
•	Ability to oversee the escalation of incidents, ensuring timely resolution both internally and externally.
•	Experience in alert management, recovery, incident management and service ownership, specifically for Satellite Broadcast (DBS) application.
•	Proven track record of collaborating with engineering and development teams to resolve issues and provide feedback for automation improvements
•	Work with team to implement process improvements to enhance operational efficiency and service reliability
•	Ability to work in team in diverse/ multiple stakeholder environment
•	Good communication skills

Infosys

Assistant Audio Engineer

Global Artwork Production SpecialistJob Title: Global Artwork Production SpecialistLocation: Mumbai HQABOUT UNILEVER:Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.ABOUT UNIOPS:Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit. Position Summary: The primary purpose of this position is to strategically coordinate Unilever’s packaging artwork development and approval through the Artwork Excellence model, from creation of mechanical artwork to approved artwork and separation files. The focus is on customer packaging (CP). This is aglobal role and will cover multiple markets requiring strong project management experience and preferably global exposure. This person will be responsible for initiating and managing Customer Packaging artwork projects using the CP artwork workflow management system (BLUE) and to oversee the production, storage, and availability of artwork assets for usage through the digital channels. The role demands collaboration with global teams, coordination with internal teams (e.g.: AW production teams, R&amp;D and Supply Chain) who provides artwork content and with external partners such as Print Management Agency (PMA) and printers who deliver the work in the form of mechanical artwork and printed packaging. The Customer Packaging Artwork Project Lead is responsible to deliver artworks with quality and consistency, to drive speed and efficiency and bring continues improvement in the space of artwork creation and management by leveraging technology and accelerating artwork automation to meet the future trends. Key Accountabilities • Develop and monitor artwork management KPI’s with AW Manager. • Work in different time zones and countries to ensure end-to-end delivery of customer Packaging Artwork in relevant locations. • Understand the artwork process, roles, and responsibilities and how to fit this into the Customer Packaging Artwork project management process to deliver projects on time and in full. • Present artwork updates to the in-market AW Production teams as and when required. • Thorough understanding of Unilever Brand guidelines, AW guidelines to drive artwork KPIs (e.g., efficiency and Speed). • Take accountability for delivery of mechanical artwork and separation files to printers,proactively manage issues. • Manage Print Management Agencies, take a lead role to drive agency improvements to ensure consistent performance, quality and efficiency for their portfolios and locations. • Ensure that the print management agency follows the approved rate cards and service level agreements, and that responsible procurement and payment procedures are followed, in line with company policy. • Participate in global workstreams to represent your categories or regions. Share and rollout expertise that is relevant to your experience or desire to learn and lead. • Takes accountability for driving consistency of CP artwork projects, CP artwork management rollouts globally/regionally. • Stay abreast of current technology, tools, and innovation opportunities, to enhance speed to market and improve the overall quality of Unilever’s packaging assets. • Identify opportunities to further simplify, harmonize, reuse, and repurpose Unilever packaging assets across categories/regions. • Contribute to the development and implementation of Global Marketing initiatives in the space of artwork and surrounding areas of expertise. Challenges: • Coordinating multiple projects simultaneously; working with internal team members as well as external stakeholders at the same time. • Work through multi-cultural environment and people / partners in many different countries. • Managing artwork in a continuously changing environment, where timelines are always tight, and artwork is always on the critical path for delivery. • Delivering this on time and efficiently. • Managing internal teams and external vendors based in different locations and need to be updated on performance and delivery. • Working with a process and online system that requires discipline from others. • Managing the external vendor’s compliance within agreed lead time and quality of delivery, compliance to rate card and processes. • Functioning as a technical expert and business partner to the in-market AW production teams to achieve seamless delivery of CP AWs using globally harmonized process. • Manage Print Managing Agency workload and crisis regarding quality and deliveries OTIF • Ensure visibility on costs and application of the rate cards correctly. • Strong communication and influencing skills to manage self and others. Scope: • The scope of the role covers artwork and print management. • This position can be responsible for several brands and categories at the same time. • This may be across market clusters or countries. • There is no central time zone and therefore the position may have to work in several different environments. • The individual must also coordinate multiple teams, external vendors, also possibly within other time zones to manage all projects as per the artwork process. • Supporting the Artwork Production Manager by providing leadership to artwork, team and business activities when the managers requests, or is not available to do so. Skills (what) &amp; Competencies (how): Key Competencies: • Strong communication skills • Excellent Project management skills • Ability to build collaborative relationships • Adaptability • Leading people • Ability to embrace and manage change • Good organizational awareness • Strong at influencing • Business Partner mindset (not Customer Service) Key Professional Skills: 2-3 Years’ experience in artwork management or a similar role, which may include: print production, print management, packaging development and or supply management etc.Key General Skills: • Project Management • Stakeholder management • Highly computer-literate • Fluent English • Intercultural AwarenessAt HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!

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