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RM LeadJob Description:Essential Job Functions:
•	Support the management of daily operations and work closely with a team of operations professionals.
•	Assist in the implementation of operational policies and procedures.
•	Participate in data analysis and reporting activities, offering insights for improvement.
•	Collaborate with team members and other departments to meet operational goals.
•	Monitor and control departmental budgets.
•	Make decisions to address operational challenges with guidance from superiors.
•	Contribute to departmental goal setting and planning.
•	Adapt to changing responsibilities and tasks as needed. Basic Qualifications:
•	Bachelor's degree in a relevant field or equivalent combination of education and experience
•	Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role
•	Proven experience in Sales and Sales Enablement
•	Proficiencies in strategic planning, team leadership, and business operations
•	A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
•	Advanced degree in a relevant field is a plus
•	Relevant certifications such as Sales Management Associate (SMA) is a plus.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available <a href="https://nam12.safelinks.protection.outlook.com/?url=https://careers.dxc.com/global/en%23fraud_warning&amp;data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&amp;sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">here</a>.<h4>Experience Level</h4>Senior Level

DXC Technology India Pvt Ltd

Operations Manager

Associate, PPM Systems & BusinessDigital Solutions Business Systems Analyst – Level 7

Job Posting Title
Associate, PPM Systems &amp; Business

Summary of Position

As a Business Systems Analyst in Digital Solutions, the successful candidate will support the Alcon digital transformation through implementation of assigned applications such as Planisware or ProCal for R&amp;D and providing business support for master data development and system usage. We are looking for a candidate that has experience in the following platforms: Planisware, Tableau/Power BI data lake solutions and/or ProCal. 


Key Responsibilities


Perform routine tasks supporting department operations and assigned software applications.

Create and manage master data within assigned applications to support business needs (users, resources, organization structures, labor rates, parameter lists, etc.)

Triage user support requests (ServiceNow), providing Level 1 business support and troubleshooting for existing implementations, while elevating and tracking more complex issue as needed. Track KPIs to meet established service standards.


Additional

Assist in managing application documentation for configuration, system processes and standard business processes.

Participate in demand management processes to document requirements for system enhancements and modifications.

Engage with application teams for simple system configurations, configuration testing, and user acceptance testing.

Monitor standard application processes, batch jobs, etc and track application KPIs.


Qualifications

Bachelor's degree in technical or science field.

Proven 3 to 5 years of experience in: Planisware (required), ProCal and/or enterprise application support.

Experience with enterprise applications, MS Office (especially Excel) and BI/reporting tools (Tableau and/or Power BI preferred).

Excellent communication skills, both verbal and written, with the ability to work effectively in a collaborative team environment.

Ability to successfully work with personnel from multiple countries and time zones.

Experience with JavaScript is a plus.



Employment scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.<a href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Employees</a><a href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Contingent Worker</a>  Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.<h4>Experience Level</h4>Mid Level

Alcon Laboratories India Pvt Ltd

Systems Analyst

Asst Director Service ExcellenceAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. 

 Role title : Assistant Director – Service Excellence Job Summary Global Delivery Services (GDS) significantly contributes to EY’s globalization efforts and is divided into three main areas: client services, enablement services, and GDS Operations. The role pertains to enablement services, which currently includes Procurement, Talent, Finance and Accounting, IT, Risk Management, Creative Agency, Learning Solutions, Administrative and Workplace Services, and Program Execution Services, as well as support for client services and GDS operations. The overarching objective is to achieve effectiveness and efficiency to provide sustainable value and is integral to EY’s transformation projects and change management delivery.  Key Role and Responsibilities As a consultant, the Assistant Director will provide strategic insights and solutions to drive service excellence. They will mentor team members and business teams , fostering a culture of continuous improvement and professional growth. By leveraging their expertise, the Assistant Director will guide the implementation of best practices and innovative methodologies within the organization.  Continuous Improvement and Transformation <ul><li>Assist in defining, adapt, and implement project management methodologies at service function level.</li><li>Driving continues agenda on regular basis and governance.</li><li>Building efficiency pipeline through workshops and identify transformation projects.</li><li>Help and assist business to implement CI and transformation projects through various methodologies including process reengineering.</li><li>Run culture building program for the business.</li><li>Sharing best practices across organization through a systematic program.</li></ul> Delivery Excellence <ul><li>Conducting timely process maturity assessments and helping business to define KPI.</li><li>Hold effective governance with the business leaders</li><li>Ensure RCA identified leading towards KPI Improvement.</li><li>Extend metrics beyond GDS and work with the global teams to integrate KPIs</li><li>Ensure to have all the methods documents are made available basis need.</li></ul> Capability Building <ul><li>Support organization-wide capability building in Quality and Business Excellence as needed by leading training sessions.</li><li>Assist in Creating a certification and accreditation framework and it’s roll out.</li><li>Implement frameworks for talent development and capability building.</li><li>Guide and assist team members to boost their professional growth and organizational contributions.</li></ul>  Core Skills <ul><li>Proven leadership experience in a similar role with a focus on service excellence, delivery excellence, or process excellence.</li><li>Strong understanding of project and program management methodologies and quality management systems.</li><li>Practical experience in implementing quality systems such as ISO, Agile Practice, and Delivery Excellence Practices in medium to larger business units.</li><li>Strategic thinking and problem-solving abilities.</li><li>Good understanding of tools and technology and their application, such as RPA, AI, Copilot, and Power App.</li><li>Effective communication and influencing skills to drive results and build relationships with business leaders.</li><li>Proficient in metrics reporting, management, and governance.</li><li>Bachelor's or Master's degree, preferably with an engineering or management background.</li><li>Certified Six Sigma Black Belt or Lean Certified Practitioner or Champion.</li><li>Over 15+ years of experience in professional services or a related industry.</li><li>Certification not mandatory, but any maturity model, process, and methods would be a bonus.</li><li>Experience working with various stakeholders and cultural intelligence to work with a wide range of people from different backgrounds, geographies, and countries.</li><li>Ability to lead teams with 10+ Black Belts and influence teams that may not be directly reporting to the person.</li><li>Team management experience</li></ul> We invite you to take on this crucial role to facilitate transformative change and enhance excellence within our service delivery operations. Your leadership and expertise will be essential in achieving our objectives and upholding EY’s standard of excellence.  Skills and attributes for success <ul type="disc"><li>Stakeholder Management</li><li>Global Mindset</li><li>Influencing and Negotiation skills</li><li>Change Management, Adaptability and Agility</li><li>Process Engineering skill sets.</li><li>Innovative mindset and ability to relevant models suiting to the context</li></ul>  What we look for  A person who has the energy and enthusiasm to initiate change with appropriate intentions. Demonstrates a commitment to positively impacting the overall situation. Focuses on finding solutions and is willing to ask questions to develop creative resolutions. Genuine, approachable, and capable of uniting a team to work collaboratively towards a shared vision.  What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. <ul><li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.</li><li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li><li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul> EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<h4>Experience Level</h4>Executive Level

Ernst & Young LLP ( EY India )

Service Head

Business Consulting-Technical Operations ManagerReq ID: 345390 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Business Consulting-Technical Operations Manager to join our team in Pune, Mahārāshtra (IN-MH), India (IN).We are seeking an experienced Technical Operations Manager to lead and oversee the management, reliability, and scalability of our IT infrastructure and cloud environments. The ideal candidate will be responsible for ensuring high availability, performance, and security of enterprise systems while driving operational excellence across on-premises and cloud platforms.This role requires a strong background in infrastructure management, cloud technologies (AWS, Azure, or GCP), and IT operations leadership, with a focus on automation, monitoring, and service delivery.<h4>Key Responsibilities:</h4><h4>Infrastructure &amp; Cloud Operations:</h4><ul><li>Manage and optimize IT infrastructure, including servers, networks, storage, and virtualization environments.</li><li>Oversee the design, deployment, and maintenance of cloud infrastructure (AWS, Azure, or GCP).</li><li>Ensure high availability, scalability, and disaster recovery capabilities for critical systems.</li><li>Drive cloud migration and modernization initiatives, including hybrid or multi-cloud strategies.</li><li>Implement and maintain infrastructure as code (IaC) using tools such as Terraform, Ansible, or CloudFormation.</li></ul><h4>Technical Operations &amp; Service Management:</h4><ul><li>Oversee day-to-day IT operations, ensuring service uptime, incident response, and performance optimization.</li><li>Manage monitoring and alerting systems to proactively identify and resolve issues.</li><li>Develop and enforce operational policies, SOPs, and SLAs.</li><li>Lead incident, change, and problem management processes in alignment with ITIL best practices.</li><li>Ensure security compliance, patch management, and system audits across infrastructure.</li></ul><h4>Team Leadership &amp; Collaboration:</h4><ul><li>Lead and mentor a team of system administrators, cloud engineers, and network specialists.</li><li>Collaborate with DevOps, Security, and Application teams to ensure smooth delivery and operations.</li><li>Drive continuous improvement in operations through automation, standardization, and performance tuning.</li><li>Manage vendor relationships, service contracts, and licensing agreements.</li></ul><h4>Strategy &amp; Planning:</h4><ul><li>Develop and execute the technical operations roadmap aligned with business and technology goals.</li><li>Contribute to budget planning, cost optimization, and capacity management for IT resources.</li><li>Evaluate and recommend new tools, technologies, and frameworks to enhance infrastructure efficiency.</li></ul><h4>Required Qualifications:</h4><ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).</li><li>7–12 years of progressive experience in IT operations, infrastructure, or cloud management, with at least 3+ years in a leadership or managerial role.</li><li>Proven experience managing cloud infrastructure on AWS, Azure, or GCP.</li><li>Strong understanding of networking, storage, virtualization (VMware, Hyper-V), and security concepts.</li><li>Hands-on experience with Infrastructure as Code, automation, and monitoring tools (e.g., Terraform, Ansible, Nagios, Prometheus, Datadog).</li><li>Familiarity with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).</li><li>Excellent understanding of ITIL processes and service delivery management.</li><li>Strong troubleshooting, problem-solving, and communication skills.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Certifications such as AWS Certified Solutions Architect, Azure Administrator, ITIL Foundation, or PMP.</li><li>Experience with cybersecurity controls, identity management (AD, Azure AD), and compliance frameworks (ISO 27001, SOC 2).</li><li>Knowledge of disaster recovery, backup, and business continuity planning.</li><li>Experience managing hybrid infrastructure environments.</li></ul><h4>Key Competencies:</h4><ul><li>Strategic and analytical thinking.</li><li>Strong leadership and team management abilities.</li><li>Excellent stakeholder communication and vendor management skills.</li><li>Passion for operational excellence and continuous improvement.</li></ul>




 

 



 About NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at <a href="http://us.nttdata.com/en">us.nttdata.com</a>Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, <a href="https://us.nttdata.com/en/contact-us">https://us.nttdata.com/en/contact-us</a>.NTT DATA endeavors to make <a href="https://us.nttdata.com">https://us.nttdata.com</a> accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at <a href="https://us.nttdata.com/en/contact-us">https://us.nttdata.com/en/contact-us</a>. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click <a href="http://us.nttdata.com/en/compliance#eeos">here</a>. If you'd like more information on your EEO rights under the law, please click <a href="http://us.nttdata.com/en/compliance#know-your-rights">here</a>. For Pay Transparency information, please click<a href="http://us.nttdata.com/en/compliance#ppnp"> here</a>.<h4>Experience Level</h4>Senior Level

NTT DATA Global Delivery Services Ltd

Technical Operations Executive (Tech Ops)

Associate Director - Agile Sourcing Ops LeadWorking with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: <a href="https://careers.bms.com/working-with-us" rel="noopener noreferrer" target="_blank">careers.bms.com/working-with-us</a>.IntroductionBristol Myers Squibb is looking for an experienced sourcing and contracting professional to join its Agile Sourcing team. Bristol Myers Squibb is a global BioPharma company firmly focused on its mission to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. We focus on the needs of health care professionals, patients, employees, shareholders and our communities, giving maximum priority to developing innovative medicines, accelerating pipeline development, delivering solid growth, continuing to manage costs, and adhering to high standards of business conduct and ethics. We are looking for an experienced sourcing and contracting professional who can be successful within our fast-paced, adaptive and focused culture.Description The Associate Director, Agile Sourcing Ops Lead will be responsible for contributing and delivery of source-to-contract operations across multiple categories and across regions APAC and EMEA – including direct and indirect categories. The candidate will need to be comfortable with leading change and taking calculated risk and partnering with MSP provider on successful delivery of the source to contract operations for the region. The candidate will ensure effective business partnering with business unit stakeholders and suppliers and serve as an SME to a team of resources to ensure effective sourcing, negotiating, contracting and purchasing activities to optimize buying power and achieve desired procurement outcomes in support of our company’s goals. This position will report to the Director – Agile Sourcing – Site Lead HYDThe key competencies for this role include:<ul><li>Procurement and Contracting Excellence</li><li>People Management</li><li>Project and Stakeholder Management </li><li>Strategic Planning &amp; Organization </li><li>Future Oriented Growth Mindset </li><li>Change Management &amp; Communications </li><li>Business Process &amp; Performance Management </li><li>Strong Mission &amp; Values Alignment </li><li>Company &amp; Industry Expertise </li></ul>Key Responsibilities<ul><li>Source, on-board, lead, manage and develop a team of professionals in support of source-to-contract operations across multiple categories</li><li>Monitor team performance and identify opportunities for continuous improvement to ensure successful development and implementation of sourcing and contracting strategy</li><li>Assist direct reports with professional development planning and enable flexibility across Agile Sourcing organization to foster cross-functional proficiencies of resources and procurement categories</li><li>Assist in the creation of training materials and working instructions leveraging a deep knowledge of contract terms and conditions, negotiation best practices and BMS Standard Operating Procedures</li><li>Establish clear performance expectations, provide proactive feedback and be a hands-on manager who provides close leadership and support to their team.</li><li>Oversee the end-to-end sourcing and contracting process in support of operations across the assigned categories</li><li>Guide and support team to establish procurement plans and contracting strategies that are developed and executed in support of organizational objectives.</li><li>Lead team to develop and execute sourcing events and proposals with pertinent specifications, terms, and conditions</li><li>Apply quality assurance protocols to monitor team and individual quality and to ensure only appropriate escalations to global category managers, legal and other subject matters experts.</li><li>Act as an escalation point within Agile Sourcing Ops team to provide guidance and answer questions on substantive sourcing and contracting related issues.</li><li>Maintain awareness of pre-contracting steps, including underlying BMS policies and procedures related to the contracts and the contracted activities within scope.</li><li>Support execution and project management of broader organizational programs that may impact the team’s operations.</li><li>Partner directly with adjacent stakeholders and deliver on complex, high-risk issues or projects</li><li>Act as a trusted advisor to global category managers and their leadership to ensure procurement strategies can be delivered against the expectations of the business.</li><li>Act as an expert facilitator to fully manage and lead complex sourcing events and contract negotiations in partnership with business stakeholders, global procurement category managers, legal and other participants in the contracting process, including various subject matter experts.</li><li>Coordinate with functions and stakeholders across BMS to ensure timely, compliant, and effective facilitation of contracts.</li><li>Performance Management &amp; Continuous Improvement for Source to Contract</li><li>Review team performance and identify trends for continuous improvement to improve operational effectiveness, standardization and process simplification.</li><li>Partner and share best practices and learnings with Agile Sourcing team to ensure business needs are proactively met in an aligned, consistent and collaborative manner across functional areas and in a manner that is complaint with BMS Standard Operating Procedures and protocols.</li><li>Work with procurement and legal to find ways to improve the contracting process, including recommending updates to contract templates, collecting fallback language and developing guidance for negotiations.</li><li>Participate in or lead continuous improvement initiatives within procurement to strengthen our contracting and sourcing outcomes.</li><li>Explore new procurement technologies with a focus on AI/ML opportunities.</li><li>Develop, review, and analyze SLAs, KPIs, and other team performance metrics to support execution of long-term business plans and growth to drive business decisions and report these metrics to the Agile Sourcing team.</li></ul>Qualifications &amp; Experience<ul><li>B.S./B.A. Sciences; advanced education (e.g., JD, MBA, MS) preferred.</li><li>Minimum of 8-10 years prior related experience, including relevant sourcing and contracting across direct and indirect categories and contracting experience including but not limited to familiarity with Master Services Agreements.</li><li>Minimum 3-5 years prior experience managing a direct team, with ability to provide close leadership and support to large groups of cross-functional, multi-cultural professionals.</li><li>Experience leading, collaborating with and participating on cross-functional and global teams and demonstrated ability to work and influence within a matrix structure.</li><li>Expertise in procurement process, agreement management, financial analysis, market analysis, supplier analysis, supplier diversity, supplier management, technology utilization, strategic planning and integrated supply chain experience.</li><li>Expertise in contract construction, terms and conditions, with strong preference for working knowledge of facilitating, drafting and negotiating buy-side and other in-scope contracts in the pharma/biotech industry.</li><li>Direct people management experience with demonstrated competencies in growth mindset strategies, mentoring and coaching, performance expectations and a strong proven desire to share knowledge and experience to promote the professional development of others.</li><li>Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus.</li><li>Demonstrates a high level of adaptability in dealing with ambiguous and complex work environment and balances multiples demands on role in a responsive and professional manner and proven ability to engage teams and inspire them to sustain high levels of performance in a constantly changing environment.</li><li>Strong management and team leadership skills, demonstrated by a record of accomplishment of success leading projects and other problem-solving initiatives with cross functional teams.</li><li>Experience with Sourcing and Contract Lifecycle Management technology (e.g., ARIBA, Icertis) to automate and streamline processes.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" rel="noopener noreferrer" target="_blank">adastaffingsupport@bms.com</a>. Visit <a href="https://careers.bms.com/eeo-accessibility" rel="noopener noreferrer" target="_blank">careers.bms.com/</a><a href="https://careers.bms.com/eeo-accessibility" rel="noopener noreferrer" target="_blank">eeo</a><a href="https://careers.bms.com/eeo-accessibility" rel="noopener noreferrer" target="_blank">-accessibility</a> to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: <a href="https://careers.bms.com/california-residents/" rel="noopener noreferrer" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.<h4>Experience Level</h4>Mid Level

Bristol-Myers Squibb India Pvt Ltd

Business Process Lead

Assistant Vice President, OperationsAssistant Vice President, Operations -HIG024614Ready to shape the future of work?  At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Assistant Vice President, Operations In this role, you will be responsible for managing operations for one of our Hitech service line client. You will function as a Service Delivery Leader for operations and liaise with service lines and delivery to ensure proper solution design, cost and fitment to the portfolio as well as to the operation strategy.   You will work with Operating leaders and Clients to develop a winning strategy, develop it with the service line, then present for internal approval and customer acceptance.  Your role will function as an overlay of existing technical and domain experts and bring value through disciplined operational pursuit and solution management skills.   You will be expected to be focused on Hitech industry’s realities and pain points and know how to solve these using analytics and technology.  Responsibilities •    Financial and Growth : Deliver on Financial goals for the business; find opportunities for Growth &amp; deliver on growth commitments; identify key cost metrics and ensure they are optimized. Anticipate &amp; plan for new business; prepare for infrastructure and other growth related requirements; plan for resources based on work type and work volume projection and current available head count; and allocate responsibilities. Partner with the BD, Solutioning, Sales team on Commercials, pricing, winning deals.   •    Operations Management: Manage workflow, handle escalations, proactively engage resources to address issues and effectively delegate workload across the leadership team. Drive creation of staffing plans, schedules, quality initiatives, process change initiatives, Lean/Kaizen activities, and other change/Six Sigma initiatives for process improvement.  •    Client Management : Participate in business leadership meetings, helping to develop and drive strategies and programs which improve the competitive position and profitability of the organization. Identifying and eliminating root cause barriers to CSAT, productivity, TAT and quality etc. Should be able to communicate well with the clients and be able to present data post analysis.   •    Team Management : Ability to set the vision, direction, and culture for the team by managing individual and team performance,  expectations and goals. Manage the career growth and development of the Leadership team by driving focus on Genpact’s Leadership Principles. Play a critical role in building management depth by providing guidance.  Qualifications we seek in you! Minimum Qualifications •    Any Graduate  •    Experience in leading large BPO teams of approx. 250 + people •    Prior Customer Management exposure is important  •    A keen knack towards problem solving  •    Excellent Communication skills  Experience of managing end to end delivery, client interactions, billing with minimum supervision  Preferred Qualifications/ Skills •    Trust &amp; Safety expertise within BIC – Product/ Platform/ Project Management and Policy expertise   •    Advertising and Publishing policies expertise  •    Content Moderation/ Curation of Policies for videos, images and text across Social Media platforms  •    Policy building and enforcement operations across multiple products and web domainsWhy join Genpact?  •    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  •    Make an impact – Drive change for global enterprises and solve business challenges that matter  •    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  •    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  •    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.  <h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job</h4> Assistant Vice President<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Primary Location</h4> India-Hyderabad<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Education Level</h4> Bachelor's / Graduation / Equivalent<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job Posting</h4> Oct 18, 2025, 1:34:53 PM<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Unposting Date</h4> OngoingMaster Skills List OperationsJob Category Full Time<h4>Experience Level</h4>Executive Level

Genpact

Operations Chief

Assistant Vice President -PMOAssistant Vice President -PMO -COR032954Ready to build the future with AI?  At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President -PMO We are seeking a highly experienced and motivated Senior PMO Resource to join our dynamic team. The ideal candidate should relevant experience in project management office roles, demonstrating strong leadership, organizational, and analytical skills. As a Senior PMO Resource, you will play a crucial role in driving project excellence, ensuring adherence to best practices, and facilitating efficient project delivery. Responsibilities:•    Stakeholder Communication: o    Facilitate effective communication among project teams, stakeholders, and senior leadership. o    Ensure timely and transparent communication of project status, issues, and resolutions. •    Strategic Planning and Execution: o    Collaborate with senior leadership to align project portfolios with organizational objectives. o    Develop and implement strategic project plans, ensuring alignment with corporate goals. o    Monitor and report on project progress against strategic objectives. •    Portfolio Management: o    Oversee the entire project portfolio, ensuring projects are aligned with organizational priorities. o    Conduct regular portfolio reviews to optimize resource allocation and project success. •    Governance and Compliance: o    Establish and enforce project management standards, methodologies, and governance frameworks. o    Ensure projects adhere to regulatory requirements and industry standards. •    Resource Management: o    Manage project resource allocation, including personnel, budget, and equipment. o    Collaborate with department managers to ensure adequate resource availability. •    Risk Management: o    Identify, assess, and mitigate project risks, ensuring proactive risk management practices. o    Develop and implement risk mitigation plans to safeguard project success. •    Performance Monitoring and Reporting: o    Implement robust project performance monitoring mechanisms. o    Generate regular reports for senior leadership, highlighting key performance indicators and project metrics. •    Continuous Improvement: o    Identify opportunities for process improvements and implement best practices. o    Conduct post-project reviews to capture lessons learned and apply insights to future projects. •    Training and Development: o    Provide mentorship and guidance to junior PMO staff. o    Develop and deliver training programs to enhance project management skills across the organization. •    Technology Utilization: o    Leverage project management tools and technology to enhance efficiency and collaboration. o    Stay abreast of industry trends and incorporate relevant technologies into project management practices.Qualifications we seek in you! Minimum Qualifications o    Project Management Professional (PMP) certification is highly desirable. o    Relevant years of experience in progressively responsible PMO roles. o    Strong leadership and interpersonal skills. o    Excellent communication and presentation abilities. o    Proficient in project management software and tools.Preferred Qualifications/ Skills  •    Excellent communication skills (verbal and written).  •    High energy, results driven person with strong interpersonal skills.  •    Able to work under minimal supervision and ability to build &amp; mentor a team.  •    Experience in the IT industry would be an advantage.  •    Experience in a supervisory position may be advantageousWhy join Genpact?  •    Lead AI-first transformation – Build and scale AI solutions that redefine industries  •    Make an impact – Drive change for global enterprises and solve business challenges that matter  •    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  •    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  •    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  •    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   Let’s build tomorrow together.  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training  <h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job</h4> Assistant Vice President<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Primary Location</h4> India-Gurugram<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Education Level</h4> Bachelor's / Graduation / Equivalent<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job Posting</h4> Oct 18, 2025, 1:48:39 PM<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Unposting Date</h4> OngoingMaster Skills List Sales and MarketingJob Category Full Time<h4>Experience Level</h4>Executive Level

Assistant Vice President

AVP, Program Management-Agentic AIAVP, Program Management-Agentic AI-COR032970 Ready to build the future with AI?  At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of AVP, Program Management-Agentic AI!!  In this role, you'll be part of Genpact's transformation under GenpactNext, as we lead the shift to Agentic AI Solutions—domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.   The Program Manager – Agentic AI PMO Office will act as the execution engine behind our Agentic AI strategy, enabling disciplined progress across all workstreams — Sales, Solutioning, Implementation, Product, Marketing, Tech, HR, and Support. You will own the central governance rhythm, provide leadership visibility on progress and gaps, and ensure teams stay aligned, accountable, and on track. This is a high-visibility role that brings structure to velocity — connecting dots, resolving blockers, and translating ambition into action. Key Responsibilities Program Governance &amp; Accountability ·    Set up and manage structured governance forums (weekly/fortnightly/monthly) to track initiative progress across pods and functions. ·    Establish and maintain a centralized execution tracker for all Agentic AI workstreams. ·    Enable prioritization and risk resolution through leadership visibility and data-backed recommendations. Dashboards &amp; Visibility ·    Design and operationalize real-time dashboards to monitor OKRs, key initiatives, and impact metrics. ·    Ensure periodic reporting to Agentic AI and executive leadership on milestones, blockers, and business outcomes. Cross-Workstream Orchestration ·    Act as the bridge between pod leads — Sales, Solutioning, Implementation, Product, Tech, Marketing, HR — to align goals, timelines, and dependencies. ·    Track key talent movement, resourcing needs, and capability readiness in collaboration with HR and Delivery teams. Outcome Enablement ·    Chase high-priority outcomes across rotations, pipeline acceleration, and product milestones. ·    Support special initiatives (e.g., launches, QBRs, pricing changes) with structured plans and timely follow-through. Thought Leadership &amp; Internal Evangelism ·    Synthesize insights, best practices, and learnings from program execution into internal artifacts (e.g., playbooks, frameworks, retrospectives). ·    Support and co-author internal knowledge content — leadership updates, monthly newsletters, success stories, and business reviews. ·    Act as a culture carrier of Agentic AI ways of working, helping define and evolve what "good" looks like across functions. Who You Are ·    A doer and orchestrator who thrives in ambiguity and builds clarity ·    Strong on structure, communication, and attention to detail ·    Comfortable working with senior leaders, handling cross-functional complexities, and moving at speed ·    A systems thinker with a bias for execution Qualifications we seek in you! Minimum Qualifications ·    experience in a Program Management, Transformation PMO, or Business COO role ·    Experience working in matrixed environments across GTM, Product, Tech, and Support functions ·    Hands-on with dashboards, trackers, and project management tools ·    Strong business acumen, stakeholder engagement skills, and executive presence ·    Bonus: Experience contributing to internal thought leadership, operating playbooks, or transformation accelerators Why This Role Matters As we scale Agentic AI at Genpact, this role ensures that execution is not just fast — but focused, visible, and impactful. You’ll help create the operating cadence and collective muscle memory that turn strategy into momentum. Why join Genpact?  ·    Lead AI-first transformation – Build and scale AI solutions that redefine industries  ·    Make an impact – Drive change for global enterprises and solve business challenges that matter  ·    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  ·    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  ·    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  ·    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   Let’s build tomorrow together.  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.    <h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job</h4> Assistant Vice President<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Primary Location</h4> India-Bangalore<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Schedule</h4> Full-time<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Education Level</h4> Bachelor's / Graduation / Equivalent<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job Posting</h4> Oct 18, 2025, 2:15:40 PM<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Unposting Date</h4> OngoingMaster Skills List DigitalJob Category Full Time<h4>Experience Level</h4>Executive Level

Associate - Projects

Lead Technical Program Manager - Vice PresidentJoin us as we build the future of digital banking, where your expertise shapes seamless customer experiences. You’ll be part of a passionate, diverse team focused on creating value and driving innovation. At JPMorgan Chase, we empower you to grow your career, expand your skills, and make a real impact. We value curiosity, collaboration, and a commitment to excellence. Discover an environment where your ideas help redefine what’s possible in banking. As a Lead Technical Program Manager - Vice President at JPMorgan Chase within the Digital Retail Banking team, you will design and optimize end-to-end operational processes with a focus on Fraud and Financial Crime. You’ll collaborate across product, controls, operations, and technology to ensure every customer journey is robust, compliant, and efficient. Your hands-on approach will translate regulatory and business requirements into clear, actionable process models. You’ll help foster a culture of innovation and continuous improvement, making a meaningful impact on our customers and business partners. Job Responsibilities:<ul><li>Design and document customer and operational journeys using BPMN 2.0 standards in Signavio</li><li>Focus on fraud detection, transaction monitoring, AML/KYC, sanctions screening, and case management processes</li><li>Ensure processes embed legal, compliance, and risk requirements while maintaining strong customer experience outcomes</li><li>Collaborate with Legal, Compliance, Risk &amp; Control, Operations, and Product teams to validate design accuracy</li><li>Drive “first-time right” design discipline to minimize downstream rework</li><li>Conduct process research and benchmarking to identify simplification opportunities</li><li>Analyze current-state processes to identify gaps, bottlenecks, and automation opportunities</li><li>Recommend process enhancements that improve efficiency, control effectiveness, and fraud prevention</li><li>Support integration of LLM-based tools for SOP drafting and knowledge management</li><li>Partner with Technology and Operations to translate process designs into systems and procedures</li><li>Manage process-related change tickets and updates in JIRA, maintaining strong hygiene and traceability</li></ul> Required qualifications, capabilities, and skills:<ul><li>Experience in process design or business analysis within retail banking and wealth management, ideally across Fraud, Financial Crime, Payments, or Servicing</li><li>Ability to design or reengineer complex processes that meet operational, regulatory, and customer objectives</li><li>Understanding of fraud and financial crime frameworks, including AML, KYC, sanctions, suspicious activity reporting, and transaction monitoring</li><li>Working knowledge of BPMN 2.0 and proficiency in Signavio or similar BPM tools</li><li>Experience using JIRA for workflow management and Confluence for documentation</li><li>Skill in synthesizing regulatory and business requirements into clear process logic</li><li>Strong analytical and problem-solving skills focused on simplification, efficiency, and control</li><li>Attention to detail with ability to challenge, influence, and engage stakeholders constructively</li><li>Excellent written and verbal communication skills, including presenting process designs to senior stakeholders</li><li>Independent, proactive, and delivery-focused mindset</li></ul> Preferred qualifications, capabilities, and skills:<ul><li>Exposure to the UK retail banking landscape, products, and regulation</li><li>Experience with Jira and Confluence</li><li>Consulting experience with large-scale transformation initiatives in retail banking</li><li>Key deliverables in Year 1: delivery of assigned process journey designs and change tickets</li><li>Preferably with exposure to fraud, financial crime, payments, or servicing functions.</li><li>Exposure to AI/LLM-assisted process or documentation design tools</li></ul>#ICBCareer<h4>Experience Level</h4>Senior Level

JP Morgan Services India Pvt Ltd

Pre Sales Engineer

Client Enablement Process Lead<h4>About the Opportunity</h4>Job Type: PermanentApplication Deadline: 15 November 2025Job Description                                                                                                Title                 Client Enablement Process LeadDepartment      GPS Service Excellence Centre Location         BangaloreReports To       Client Support Senior ManagerLevel                4Fidelity International offers world class investment solutions and retirement expertise. We are a privately owned, independent company, with the commitment and resources to provide the investment expertise, technology and service innovation needed to help our clients achieve their financial goals.Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.Find out more about what we do, our history, and how you could be a part of our future at <a href="http://www.fidelityrecruitment.com/europe/about-us" rel="noopener noreferrer" target="_blank">www.fidelityrecruitment.com/europe/about-us</a>About your teamWithin GPS Distribution Service and Support, the Service Excellence Centre is a multi-channel department that consists of three main functions; Client Support, Client Enablement and Change and Governance.  We promote a culture of inclusion, collaboration, empowerment and delivery.<ul><li>The Client Support function works with new and existing clients, internal Stakeholders and third parties to deliver scalable service and support that is consistently of the highest quality, utilising industry best practice.</li><li>The Client Enablement function’s primary focus is to produce reporting for clients, internal stakeholders and third parties, focusing on a consistent and high quality delivery.</li><li>The Change and Governance function facilitates employees solving their daily challenges and breaking down silos.  We provide the framework for continuous improvement, collaborating initiatives in the pursuit of excellent client service.</li></ul>About your role The purpose of the Client Support team is to provide support to our internal Stakeholders, external clients and third parties.  The team are responsible for support on new business acquisitions and business retention, supporting client &amp; consultant site visits and pitches and capacity and pipeline oversight for new business, client driven change and business retention activity.  The team is multi channel/product, encompassing WI, FAS, Invest@Work and Stock Plan Services.About youKey responsibilities<ul><li>Working closely with the Sales team to identify new opportunities and maximise existing opportunities, whilst supporting their understanding of FIL’s operational framework and landscape.</li><li>End to end support of the sales and intake process, from preparation of due diligence questionnaires &amp; RFPs for prospective clients, advisors &amp; consultants, through the pitch and site visit process, to pipeline management &amp; detailed requirement gathering and handover to the Implementation Project Manager or Account Management team.</li><li>Ability to assess and review new business opportunities by evaluation trend data, contribution flows and existing assets to transfer to FIL, researching firms to ensure a tailored sales process.</li><li>Build relationships with external benefit consultants and clients to maximise successful new business opportunities.</li><li>Support the existing client Relationship Director team with client rebid and retention proposals.</li><li>Supporting clients with any information request, ensuring that answers clearly respond to the query.</li><li>Facilitate client audits, acting as the face of FIL and subject matter expert, utilising the Client Enablement and Service Delivery Support teams to fulfil requests.</li><li>Walking auditors, clients, advisors and consultants through our operational processes and control framework.</li><li>The ability to quickly analyse and absorb information to be able to produce a quality client focused response that meets the required internal controls and governance.</li><li>Liaising with internal and external stakeholders regarding timescales and deliverables, taking into account client requirements alongside operational processes.</li><li>Working alongside internal teams to improve the process and data quality of future submissions.</li><li>Utilising and improve the Q&amp;A repository, including controls and governance to ensure that the information remains valid.</li><li>Working closely with the Propositions team to define and develop self-serve capabilities via the employer portal.</li></ul><ul><li>Lead by example by demonstrating positive behaviours, proactively helping other team members, collaborating with other FIL teams, mentoring/coaching, assisting in introducing and embedding culture change from the Pecan programme.</li></ul>Competencies (Compulsory)<ul><li>Minimum of 4 years DB/DC Pensions Administration experience.</li><li>Strong knowledge of pension regulations and legislation.</li><li>Excellent communication, particularly written, and listening skills.</li><li>Strong attention to detail.</li><li>Strong interpersonal, negotiation and people skills.</li><li>Client facing experience.</li><li>Awareness of project management and process improvement methodologies.</li><li>Ability to identify and explain the impact of their actions and the customer needs within the role.</li><li>An understanding of the risk control functions and regulatory aspect of the process.</li><li>Advanced understanding of MS Office including PowerPoint.</li><li>Able to make data driven recommendations.</li></ul>Competencies (Preferred)<ul><li>Project Management experience.</li><li>Strong understanding of the FIL services provided, our products and services and is able to evidence use of this to shape decisions.</li><li>Professional qualifications would be an advantage (e.g.  APMI, ACII, FPC, QPA, CF1, FA2).</li><li>Has the ability to guide and explain the customer journey.</li></ul>Feel rewardedFor starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.<h4>Experience Level</h4>Senior Level

Fidelity International

Client Support Manager

Manager - Omnichannel - Strategic Operations<h4>Job Title: Manager - Omnichannel - Strategic Operations</h4><h4>Career Level: D3</h4>Introduction to role: Are you ready to make a meaningful impact on patients' lives through your work? AstraZeneca is seeking a Strategic Operations Manager to join its Global Commercial Services team. This role is perfect for a highly organized and proactive professional who grows with structure, clarity, and accountability. You'll support the large team of Business Services within Content &amp; Omnichannel operations, blending executive support, project management, and operational coordination. Working closely with the Senior Director Business Services Content and Omnichannel Operations and their leadership team, you'll ensure meetings, projects, initiatives, and communications run seamlessly. Are you up for the challenge?Accountabilities: In this dynamic role, you'll focus on three core elements:Owning the PMO (Portfolio Management Office) for C&amp;O Business Services:<ul><li>Set up and own portfolio governance and review, recommending tools and templates for the team.</li><li>Develop and optimize reporting templates based on collaborator feedback.</li><li>Coordinate the overall portfolio of team projects, initiatives, and activities, ensuring delivery against objectives, milestones, and KPIs.</li><li>Ensure clear visibility of activity status and address potential risks early.</li><li>Archive and evaluate project outcomes to optimize future processes.</li><li>Organize and facilitate team meetings and events, recording decisions and generating timely reports.</li></ul>Acting as Project Manager for strategic team projects:<ul><li>Lead medium/high complexity and risk functional projects.</li><li>Lead change management discussions from project outset, ensuring strategic decisions benefit the organization.</li><li>Create and implement detailed project plans, revising them as needed to meet changing requirements.</li><li>Drive accountability by assigning individual responsibilities for actions needed to progress plans.</li><li>Manage relationships with key business collaborators to capture business requirements effectively.</li></ul><h4>Team coordination:</h4><ul><li>Design and run communication rhythms for GCS Business Services, including quarterly townhalls and portfolio governance meetings.</li><li>Lead engagement initiatives to cultivate enthusiasm, collaboration, and ownership across projects and services.</li><li>Other areas of responsibility:</li><li>As we strive to achieve our Omnichannel vision, expect extreme and constant change in the first 1-2 years. You'll need to:</li><li>Identify problems and improve existing methods using personal experiences and feedback.</li><li>Independently plan and follow up on execution, project progress, and resource evaluation.</li></ul>Essential Skills/Experience:<ul><li>A minimum of 7+ years’ experience associated with supporting large organizations in a role associated with PMO </li><li>Demonstrated experience of successful PMO leadership and project management, with a formal Project Management qualification / certification.</li><li>Trusted to deliver, highly organized, disciplined and has a high level of attention to detail</li><li>Able to multi-task under pressure. Proven ability to meet tight deadlines, often working on projects simultaneously</li><li>Strong understanding of the pharmaceutical / healthcare industry, market dynamics and major AstraZeneca business drivers</li><li>Proven stakeholder management. Demonstrated ability to build credibility and strong relationships with internal and external collaborators and facilitate key discussions</li><li>Demonstrated capability in working collaboratively, critical thinking and problem-solving using communication styles that are appropriate for the situation and collaborators</li><li>Proven experience working to understand and evaluate complex business processes and driving process optimization initiatives</li><li>Commercially astute</li><li>Analytical and inquisitive</li><li>An agile thinker, open to new insights and able to quickly design and implement entrepreneurial customer focused solutions</li><li>Strong oral and written communication skills in business English</li></ul>Desirable Skills/Experience:<ul><li>Pharmaceutical industry/GBS  </li><li>Digital Marketing services experience </li><li>Knowledge of Omnichannel enabling technology platforms and how they are leveraged to enable various aspects of a customer experience  </li><li>Hands-on experience working with collaboration &amp; data tools including Jira, Smartsheet and PowerBI.</li></ul>When we put unexpected teams in the same room, we fuel ambitious thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.At AstraZeneca, every single person plays a part in our story. We are united by a shared connection and commitment to making a bigger impact on patients and society. Joining a company at the forefront of science instills pride in our potential to make a difference in people's lives. Here, you can apply your skills to genuinely impact patients' lives while being part of an exciting time of growth through innovation. We encourage you to speak up, take initiative, and make your mark in our fast-paced environment where no two days are the same.Ready to take action? Apply now to join us on this progressive journey!Date Posted27-Oct-2025Closing DateAstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.<h4>Experience Level</h4>Mid Level

Astrazeneca India Private Limited

Head of Business Operations

Principal Technical Program ManagerAs a Principal Technical Program Manager within the Risk Technology team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including development teams across groups, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and promoting change. With demonstrated technical fluency, you will effectively manage delivery across cross-functional teams to deliver innovative solutions that align with the groups strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new processes, shaping the future of our data architecture landscape.Job Responsibilities <ul><li>Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration </li><li>Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks </li><li>Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes </li><li>Assist in the preparation of materials for management reporting and maintain and track submissions and deadlines </li><li>Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies </li><li>Support initiatives including AI opportunities </li></ul>Required Qualifications, Capabilities, And Skills<ul><li>Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives </li><li>Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments </li><li>Ability to analyze information, connect the dots and articulate clear strategy, outcomes and key messages </li><li>Self-starter, able to work autonomously, with strong time management skills; efficient at multitasking and able to work under pressure to deliver multiple business demands on-time, to a high standard </li><li>Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives </li></ul>Preferred Qualifications, Capabilities, And Skills <ul><li>Prior Senior Business Management and/or Leadership experience</li><li>Knowledge of Credit Risk domain is a plus</li></ul>  <h4>Experience Level</h4>Senior Level

Program Lead

Consultant Transaction Execution#KGSKPMG Global Services (KGS) was set up in India in 2008. It is a strategic global delivery organization, which works with more than 50 KPMG member firms to provide a progressive, scalable and customized approach to business requirements The KGS journey has been one of consistent growth, with a current employee count of nearly 10,000 operating from four locations in India — Mumbai, Bengaluru, Gurugram, Kochi and Pune, providing a range of Advisory and Tax-related services to member firms within the KPMG network. As part of KPMG in India, we were ranked among the top companies to work for in the country for four years in a row by LinkedIn, and recognized as one of the top three employers in the region for women, as well as for policies on Inclusion &amp; Diversity by ASSOCHAM (The Associated Chambers of Commerce &amp; Industry of India). Team Overview The position in discussion is with Integration &amp; Separation (I&amp;S), Technology in M&amp;A within the Deal Advisory group at KPMG Global Services (KGS), which is KPMG’s global delivery center and an integral part of the firm’s strategy to enhance innovation, build scalability, and improve profitability globally. <ol><li>KGS DA&amp;S has been providing solutions to KPMG member firms globally. By leveraging insights and applying best practices, the team helps create customized approaches to M&amp;A transactions. The team’s capabilities include Corporate Finance, Transaction Services, Strategy, Business Modelling, Accounting Advisory Services, Deal Advisory Research and Benchmarking.</li><li>KPMG’s Integration &amp; Separation team (ISA) advises clients on executing the operational integrations of acquisitions or joint ventures, and separations of businesses, in the case of divestitures or sale. I&amp;S does this by taking an enterprise‑wide view of M&amp;A deals, across all the functions, to deliver value to our clients. In addition, team is also involved in pre-deal Due Diligence on specific areas of business.</li></ol> Roles &amp; responsibilities<ul><li>We are recruiting for a Consultant in the Deal Advisory Integration &amp; Separation (I&amp;S) team. Working as a Consultant in the team, your responsibilities will include:</li><li>Provide daily support to project office activities of the I&amp;S management office (IMO/SMO)</li><li>Provide support to a number of work streams on integration /separation projects, supporting client work stream leads to fulfil their work stream objectives</li><li>Work with cross-functional teams in implementing services and lead team interviews and workshops</li><li>Assist in the development and presentation of final project deliverables</li><li>Proactively co-ordinate with onshore engagement teams to procure new engagements / engagement work, obtain clarifications, communicate progress and post-delivery de-brief and feedback</li><li>Support analytics on synergy and separation type projects and be responsible for first draft of significant sections, if not all, synergy commentary reports</li><li>Ownership and maintenance of financial models on an engagement</li><li>When you are not working on a project, you will provide support to senior colleagues in preparation of proposal materials</li></ul>Educational qualifications<ul><li>MBA/PG degree in a related field from an accredited college/university</li></ul>Work experience3-5 years of total work experience Mandatory technical &amp; functional skills<ul><li>Experience managing multiple complex initiatives within the complete M&amp;A life cycle</li><li>Experience of leading a full integration cycle as part of a professional services firm or an industry – possessing strong knowledge of working on Day 1 Readiness, TSA and TOM development, Synergy Benefits and Communication Plans</li><li>Experience working within a Deals/M&amp;A environment</li><li>Project/programme management experience</li><li>Experience of handling multiple stakeholders</li><li>Strong knowledge of advanced PowerPoint and Excel skills, such as Macros, VBA, etc.</li><li>Preferred technical &amp; functional skills</li><li>International work experience preferred</li><li>Presentation (oral and written)</li><li>Good client relationship skills</li><li>Analysis, problem solving and Report writing</li><li>Strong team player - we pride ourselves on the way we work with and support each other</li><li>Strong interpersonal skills and the ability to demonstrate personal impact, flexibility, drive and commitment</li><li>A desire to broaden your current skillset and an embrace the opportunity to work at client sites with a relatively high level of autonomy</li><li>You should be comfortable working in the high pressured yet often ambiguous and flexible conditions</li></ul><h4>Experience Level</h4>Mid Level

Kpmg India Services Llp

Assistant Consultant

KGS - Resource Management - Consultant - BangaloreThe candidate will need to perform:<ul><li>Review &amp; management of resources/staff schedules, availability and utilization</li><li>Capacity and Forecast review &amp; analysis</li><li>Various analysis &amp; reports on weekly / monthly basis</li><li>Connect with internal &amp; external stakeholders</li><li>Handling various dashboard forecast, projects pipeline, adhoc reports/requests etc</li><li>Handling management reports</li><li>Perform monthly / weekly metrics analysis</li></ul>The candidate will also be responsible for:<ul><li>Supporting client service delivery by consistently meeting quality guidelines within the established turnaround times and ad-hoc requests</li><li>Variance analysis</li><li>Service line/network lead support for deck/ppt update</li><li>Conducting periodic trainings/mentoring for subordinates; preparing/reviewing/updating the knowledge base/training material/ Process documents</li></ul>&gt;&gt; The Individual<ul><li>5 years + of experience in Scheduling / Resource Management / WFM</li><li>Sound Resource/Workforce Management knowledge</li><li>Good understanding &amp; knowledge of capacity planning &amp; forecasting</li><li>Good analytical skills to analyze current capacity and derive hiring/loaning needs</li><li>Ability to analyze / investigate variances between forecast/plan and actuals</li><li>Ability to understand and identify key issues from both summary and detailed data</li><li>Ability to analyze and identify key issues/challenges in existing process &amp; provide inputs for changes / improvement areas</li><li>High level of proficiency in MS Excel, &amp; MS PowerPoint. </li><li>Knowledge of VBA Macro, MS Visio &amp; MS Project would be an added advantage</li><li>Experience in Power BI is preferable but not mandatory</li><li>Strong stakeholder management skills / communication skills (written &amp; verbal)</li></ul>The candidate is expected to have knowledge of IT / WFM / Resource Management tools &amp; applications ((IEX, Blue Pumpkin, ASPECT / EWFM, RThe candidate will need to perform:<ul><li>Review &amp; management of resources/staff schedules, availability and utilization</li><li>Capacity and Forecast review &amp; analysis</li><li>Various analysis &amp; reports on weekly / monthly basis</li><li>Connect with internal &amp; external stakeholders</li><li>Handling various dashboard forecast, projects pipeline, adhoc reports/requests etc</li><li>Handling management reports</li><li>Perform monthly / weekly metrics analysis</li></ul>The candidate will also be responsible for:<ul><li>Supporting client service delivery by consistently meeting quality guidelines within the established turnaround times and ad-hoc requests</li><li>Variance analysis</li><li>Service line/network lead support for deck/ppt update</li><li>Conducting periodic trainings/mentoring for subordinates; preparing/reviewing/updating the knowledge base/training material/ Process documents</li></ul>&gt;&gt; The Individual<ul><li>5 years + of experience in Scheduling / Resource Management / WFM</li><li>Sound Resource/Workforce Management knowledge</li><li>Good understanding &amp; knowledge of capacity planning &amp; forecasting</li><li>Good analytical skills to analyze current capacity and derive hiring/loaning needs</li><li>Ability to analyze / investigate variances between forecast/plan and actuals</li><li>Ability to understand and identify key issues from both summary and detailed data</li><li>Ability to analyze and identify key issues/challenges in existing process &amp; provide inputs for changes / improvement areas</li><li>High level of proficiency in MS Excel, &amp; MS PowerPoint. </li><li>Knowledge of VBA Macro, MS Visio &amp; MS Project would be an added advantage</li><li>Experience in Power BI is preferable but not mandatory</li><li>Strong stakeholder management skills / communication skills (written &amp; verbal)</li></ul>The candidate is expected to have knowledge of IT / WFM / Resource Management tools &amp; applications ((IEX, Blue Pumpkin, ASPECT / EWFM, R<ul><li>Bachelor’s degree from an accredited college/university - BBM/BCA/BCom/BA/BSc/BE</li><li>A Post Graduate diploma/degree from an accredited college/university - MBA/MCom</li></ul> <h4>Experience Level</h4>Mid Level

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