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Ahmedabad (Rural) District Court

Mirambika Highschool

We are hiring Customer Support Executive, Fluent English for our fashion brand. Handle queries on Instagram, WhatsApp, Facebook, Email & Calls, assist with orders & delivery, and follow up on abandoned carts to close sales. Both domestic and international calls will be there.


Customer Success Executive

Oversee daily office operations, maintenance, and supplies. Manage correspondence, calls, and emails professionally. Coordinate with vendors, service providers, and internal teams. Maintain records, documentation, and attendance. Support HR and accounts with coordination and paperwork. Handle scheduling, meetings, and travel arrangements.


Office Admin

Sundar Nagar

Job Title: Customer Service Representative (Fluency in  English is Must)

Location: Naranpura, Ahmedabad

Department: Customer Support

Employment Type: Internship Policy
Internship Duration: Minimum 3 months and maximum 6 months.
Post-Internship Employment: After successful completion of the internship, the company may offer a full-time position for a minimum period of 1 year (based on performance and requirement).
Stipend During Internship: ₹8,000 to ₹15,000 per month.
Salary After Internship: ₹20,000 to ₹30,000 per month (depending on performance).



About Vraj:bhoomi:

At Vraj:bhoomi, we bring the beauty of hand-block printing to life, blending timeless traditions with modern design. Our textiles originate from a small desert town in Gujarat and are globally admired for their craftsmanship, ethical roots, and natural dye techniques. With “Contemporary Revival” at the heart of our collections, we     celebrate sustainability, slow fashion, and the artisans who make it all possible.

Role Overview:

As a Customer Service Representative, you will be the voice of Vraj:bhoomi across multiple platforms. You will manage customer interactions, resolve issues related to retail and wholesale orders, and ensure smooth communication and documentation. Your work directly impacts customer satisfaction, retention, and the brand's reputation for exceptional service.

Key Responsibilities:

Client Communication & Support:

Provide prompt support via:
Instagram comments & DMs
Facebook (via Meta Business Suite)
WhatsApp chats
BOB chats
Emails and phone calls
Handle inquiries about orders, sizing, product details, delivery status, etc.
Follow up on abandoned carts through WhatsApp, calls, or emails.

Order Management:

● Process exchanges, returns, refunds, and cancellations using the voucher book.
● Update Shopify and internal systems to reflect changes in customer orders.
● Manage wholesale orders and support invoices and follow-up communication.
● Coordinate with logistics partners and customers for smooth issue resolution.
● Communicate store credits and issue updates regarding cancellations or NDRs.

Performance Reporting: 

● Submit a Daily CSR Report with completed tasks and pending actions.
Qualifications & Skills
● Freshers / 1–3 years of customer service experience (preferably in e-commerce or retail).
● Strong written and verbal communication skills (English and Hindi).
● Familiarity with Google Workspace (Sheets, Drive, Gmail).
● Knowledge of platforms like Shopify, Meta Business Suite, and WhatsApp Business.
● Strong organizational and multitasking abilities.
● Empathy, patience, and a solution-oriented mindset.

What We Offer:

● Opportunity to work with a conscious fashion brand rooted in Indian heritage.
● Collaborative, artisan-first work culture.
● Skill development across customer support, operations, and digital tools.


Internship Trainee

Nanny

2 time Chai banana, office mai dusting karna, chai ke bartan karna, uske alava koi department mai kam ho to help karvana


Housekeeping Staff

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House Of Vrajbhoomi Jobs - 5 Verified Vacancies

Customer Success Executive

Office Admin

Internship Trainee

Nanny

Housekeeping Staff