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Marketing Manager

Chakkalakkal

State Bank Of India Marol

Job Summary:
The Field Sales Executive is responsible for generating sales, building strong customer relationships, and expanding market presence through direct visits and client interactions. The role involves identifying new business opportunities, managing existing accounts, and achieving sales targets within the assigned territory.
Key Responsibilities:
Visit potential and existing customers to present company products and services.
Generate leads, follow up on inquiries, and convert prospects into clients.
Achieve monthly and quarterly sales targets and objectives.
Build and maintain long-term relationships with clients to ensure customer satisfaction and repeat business.
Conduct product demonstrations and provide accurate information about pricing, features, and benefits.
Gather market intelligence on competitors, customer preferences, and industry trends.
Maintain accurate records of sales activities, customer interactions, and reports using CRM tools or company databases.
Coordinate with the internal sales and logistics teams to ensure timely delivery and service.
Attend trade shows, promotional events, and meetings as required




Field Sales Executive

Andheri

Job Summary:
The Customer Care Executive is responsible for handling customer inquiries, resolving issues, and providing a high level of service and support. The role focuses on ensuring customer satisfaction through effective communication, problem-solving, and follow-up.
Key Responsibilities:
Handle inbound and outbound calls, emails, and chats from customers in a professional and courteous manner.
Provide accurate information about products, services, and company policies.
Resolve customer complaints and issues efficiently while maintaining a positive attitude.
Record and maintain detailed logs of customer interactions and feedback in the CRM system.
Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
Escalate unresolved queries to the appropriate departments or higher authorities.
Identify opportunities to upsell or cross-sell company products and services.
Meet performance targets such as call handling time, response time, and customer satisfaction scores.
Maintain up-to-date knowledge of company products, services, and promotions.
Participate in training sessions and team meetings to improve skills and service quality.



Customer Care Executive

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M K Exim India Limited - 3 Verified Vacancies

Marketing Manager

Field Sales Executive

Customer Care Executive