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Porur

George Town

ROLES AND RESPONSIBILITES OF TEAM LEADER
1.	Overall accountable for assigned outlets, and report to Operational Manager.
2.	To support operation manager in smooth operations of the outlets.
3.	Ensure all licences are renewed regularly (FSSAI, Trade Licence, etc.,)
4.	Educate outlet in charge on SOP.
5.	Identify and propose corrective actions / plans to increase sales to the OperationalManager 
6.	Stock management within the outlets, ensure adherence to procedures thereby minimizing/ stock accumulation/ stock shortage/ loss.
7.	Supervise and ensure the quality of the products.
8.	Replacement of outlet staffs within minimum timeline.
9.	follow on time payment of outlet rent, EB and maintenance.
10.	To drive in-house and external training programs of staffs in their respective outlets.
11.	Attending weekly / monthly team meetings and communicate the corrective steps to the outlet staffs.
12.	Ensure sanitation, cleanliness and hygiene of the outlets.
KEY RESULT AREA
1.	% of sales in their respective outlets.
2.	No. of plans proposed and initiated to increase sales.
3.	No. of positive feedbacks from the customers.
4.	% of Attrition 
5.	100% quality adherence 
6.	Outlet visit everyday – movement register along with specific outlet list to be given
7.	Customer complaints 1 per quarter (is allowed) per store
8.	Cleanliness audit 3 times per week for each store
9.	Zero tolerance with non-compliance
10.	Increase in Profit in each shops.


Team Leader - Operations

Kottivakkam

சிற்றுண்டிகளைத் தயாரித்து வழங்குதல், காபி மற்றும் தேநீர் தயாரித்து பணம் சேகரித்தல். கஃபே முழுமையாக இருப்பு வைக்கப்பட்டு, எல்லா நேரங்களிலும் மெனுவை பூர்த்தி செய்ய முடியும் என்பதை உறுதி செய்தல், ஏதேனும் பற்றாக்குறை இருந்தால் செயல்பாட்டு மேலாளர் அல்லது சமையலறை ஊழியர்களுக்குத் தெரிவித்தல். கஃபே பகுதிகளை உள்ளேயும் வெளியேயும் சுத்தம் செய்து, அவை எல்லா நேரங்களிலும் பாதுகாப்பாகவும் சுகாதாரமாகவும் இருப்பதை உறுதி செய்தல்.
Preparing and serving snacks, making coffee and tea and collecting money. Ensuring the café is fully stocked and can meet the menu at all times, notifying the Operations Manager or kitchen staff of any shortage. Clean the café areas, inside and outside and ensure they are safe and hygienic at all times.


Kitchen Helper

Pallikaranai

Preparing and serving snacks, making coffee and tea and collecting money. Ensuring the café is fully stocked and can meet the menu at all times, notifying the Operations Manager or kitchen staff of any shortage. Clean the café areas, inside and outside and ensure they are safe and hygienic at all times.


High Court

T. Nagar

Prepare Coffee
Billing
Customer service
Washing


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Madras Coffee House Jobs - 5 Verified Vacancies

Team Leader - Operations

Kitchen Helper

Kitchen Helper

Kitchen Helper

Kitchen Helper