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New Delhi

Rashtrapati Bhavan

Naraina

We are looking for a responsible and proactive individual to handle the day-to-day operations of our steel trading business and assist in customer coordination, dispatch follow-ups, and payment collections. The role requires excellent communication skills, strong organizational ability, and comfort with numbers and basic documentation.
Key ResponsibilitiesManage daily operational activities including order processing, dispatch tracking, challans, and coordination with transporters and warehouse teams.
Maintain and update order status, stock movement, and delivery schedules.
Coordinate with sales, accounts, and logistics teams to ensure timely order execution and smooth operations.
Follow up with customers for outstanding payments, credit note settlements, and collection timelines in a professional and courteous manner.
Prepare and share daily/weekly MIS on dispatches, pending orders, and collections.
Assist management in maintaining operational discipline and improving process efficiency.
Handle basic office administration and vendor coordination when required.
Desired ProfileGraduate (preferably in Commerce, Business Administration, or related field).
2–5 years of experience in operations, coordination, or collections roles.
Excellent communication and follow-up skills (both written and verbal).
Strong command over MS Excel / Google Sheets for MIS reporting.
Organized, punctual, and able to multitask in a fast-paced environment.
Prior experience in a steel trading, manufacturing, or B2B business will be an added advantage.

CompensationCompetitive salary based on experience, with performance-based incentives.


MS Steel

Operations Executive

IGI Airport

 Orion Advent

Senior Customer Care Coordinator

Paharganj

VM Jewellers

Telecalling Executive

Rajendra Place

We are looking for freshers with a B.Com background who have learnt Tally Software, preferably. This is a great opportunity to start your career with us and gain valuable experience in the field.
Requirements:
Bachelor's degree in Commerce (B.Com)
Basic knowledge of Tally
Freshers are welcome to apply



Saraswati Accountants Software Pvt. Ltd.

Tally Support Executive

Senior Operations Analyst<h4>ABOUT TIDE</h4>At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.Tide facts:<ul><li>Tide is available for UK, Indian, German and French SMEs</li><li>Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly</li><li>Over $300 million raised in funding</li><li>Over 2,500 Tideans globally - we’re diversity champions!</li><li>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.</li></ul>ABOUT THE TEAMThe Senior Operational Analyst for the Customer Support team will be responsible for analyzing and improving operational efficiency within the Customer Support department. This role will involve working closely with cross-functional teams to identify trends, assess performance, and provide insights that drive data-driven decisions to enhance member satisfaction, streamline support processes, and optimize overall team performance.<h4>Some of the things you’ll be doing: </h4><ul><li>Develop and maintain reports, dashboards, and KPIs to monitor team and service performance.</li><li>Identify patterns, trends, and areas of improvement in member support interactions, and proactively recommend solutions.</li><li>Work closely with other departments (e.g., IT, product teams, customer experience) to ensure seamless support processes and identify system improvements that support member needs.</li><li>Conduct root cause analysis for recurring issues or inefficiencies and recommend corrective actions.</li><li>Help design and refine processes that lead to quicker resolutions and better member engagement.</li><li>Create and maintain documentation for support processes, policies, and best practices</li></ul><h4>WHAT WE ARE LOOKING FOR</h4><ul><li>Experience working with CRM systems</li><li>ticketing platforms, or other customer support software.</li><li>Proven track record in process optimization and performance analysis in an operational setting.</li><li>Strong analytical and problem-solving abilities, with experience in interpreting data and translating it into actionable recommendations.</li><li>Proficiency in data analysis tools such as SQL, Looker, Excel, Tableau, or Power BI.</li><li>Strong understanding of customer service metrics (e.g., SLAs, First Response Time, Resolution Time, Customer Satisfaction).</li><li>Excellent communication skills, both written and verbal, with the ability to present complex data in a clear and actionable way.</li><li>Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.</li></ul><h4>WHAT YOU WILL GET IN RETURN </h4><ul><li>Competitive salary</li><li>Self &amp; Family Health Insurance</li><li>Term &amp; Life Insurance</li><li>OPD Benefits</li><li>Mental wellbeing through Plumm</li><li>Learning &amp; Development Budget</li><li>WFH Setup allowance</li><li>15 days of Privilege leaves</li><li>12 days of Casual leaves</li><li>12 days of Sick leaves</li><li>3 paid days off for volunteering or L&amp;D activities</li></ul><h4>TIDE IS A PLACE FOR EVERYONE</h4>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
 
Disclaimer
 
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:<ul><li>Tide does not charge any fees at any stage of the recruitment process.</li><li>All official Tide job opportunities are listed exclusively on our <a href="https://www.tide.co/careers/" target="_blank">Careers Page</a> and applications should be submitted through this channel.</li><li>Communication from Tide will only come from an official @tide.co email address.</li><li>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.</li></ul>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at <a href="mailto:talent@tide.co" target="_blank">talent@tide.co</a> Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our <a href="https://assets.ctfassets.net/3h69mkdgxn20/5MFtWSdG8YLKq3jZkK52NY/3f18633073e6cdbd03bba4b9791c64f4/Using_AI_throughout_the_Hiring_Process.pdf" target="_blank">AI Policy</a>.Your personal data will be processed by Tide for recruitment purposes and in accordance with <a href="https://assets.ctfassets.net/3h69mkdgxn20/4TE0uAE3SXomATDVneocNA/aa31893960b4064dd406ad15d029dcd3/Recruitment_Privacy_Notice.pdf" target="_blank">Tide's Recruitment Privacy Notice</a>.<h4>Experience Level</h4>Senior Level

Tide Platform Private Limited

Operations Specialist

Customer Care Manager<h4>Responsibilities &amp; Key Deliverables</h4>
Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data<h4>Preferred Industries</h4><h4>Education Qualification</h4>
Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical<h4>General Experience</h4>
5 years and above<h4>Critical Experience</h4><h4>System Generated Core Skills</h4>
Customer SensitivityService OrientationService Management<h4>System Generated Secondary Skills</h4>
Consumer FocusDealer Relationship ManagementService Planning<h4>Experience Level</h4>Mid Level

Mahindra And Mahindra Limited

Customer Care Manager

Senior Operations Analyst - Ongoing Monitoring<h4>ABOUT TIDE</h4>At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.Tide facts:<ul><li>Tide is available for UK, Indian, German and French SMEs</li><li>Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly</li><li>Over $300 million raised in funding</li><li>Over 2,500 Tideans globally - we’re diversity champions!</li><li>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.</li></ul><h4>ABOUT THE TEAM:</h4>The Senior Operational Analyst for the Ongoing Monitoring team will be responsible for analyzing and improving operational efficiency within the Ongoing Monitoring department. This role will involve working closely with cross-functional teams to identify trends, assess performance, and provide insights that drive data-driven decisions to enhance member satisfaction, streamline support processes, and optimize overall team performance.<h4> ABOUT THE ROLE:</h4><ul><li>Develop and maintain reports, dashboards, and KPIs to monitor team and service performance.</li><li>Identify patterns, trends, and areas of improvement in member support interactions, and proactively recommend solutions.</li><li>Work closely with other departments (e.g., IT, product teams, customer experience) to ensure seamless support processes and identify system improvements that support member needs.</li><li>Conduct root cause analysis for recurring issues or inefficiencies and recommend corrective actions.</li><li>Help design and refine processes that lead to quicker resolutions and better member engagement.</li><li>Create and maintain documentation for support processes, policies, and best practices</li></ul><h4> WHAT WE ARE LOOKING FOR: </h4><ul><li>Experience working with CRM systems</li><li>ticketing platforms, or other customer support software.</li><li>Proven track record in process optimization and performance analysis in an operational setting.</li><li>Strong analytical and problem-solving abilities, with experience in interpreting data and translating it into actionable recommendations.</li><li>Proficiency in data analysis tools such as Excel, Tableau, or Power BI.</li><li>Strong understanding of customer service metrics (e.g., SLAs, First Response Time, Resolution Time, Customer Satisfaction).</li><li>Excellent communication skills, both written and verbal, with the ability to present complex data in a clear and actionable way.</li><li>Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.</li></ul><h4> WHAT YOU’LL GET IN RETURN:</h4><ul><li>Self &amp; Family Health Insurance</li><li>Term &amp; Life Insurance</li><li>OPD Benefits</li><li>Mental wellbeing through Plumm</li><li>Learning &amp; Development Budget</li><li>WFH Setup allowance</li><li>15 days of Privilege leaves</li><li>12 days of Casual leaves</li><li>12 days of Sick leaves</li><li>3 paid days off for volunteering or L&amp;D activities</li></ul> <h4>TIDE IS A PLACE FOR EVERYONE</h4>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
 
Disclaimer
 
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:<ul><li>Tide does not charge any fees at any stage of the recruitment process.</li><li>All official Tide job opportunities are listed exclusively on our <a href="https://www.tide.co/careers/" target="_blank">Careers Page</a> and applications should be submitted through this channel.</li><li>Communication from Tide will only come from an official @tide.co email address.</li><li>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.</li></ul>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at <a href="mailto:talent@tide.co" target="_blank">talent@tide.co</a> Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our <a href="https://assets.ctfassets.net/3h69mkdgxn20/5MFtWSdG8YLKq3jZkK52NY/3f18633073e6cdbd03bba4b9791c64f4/Using_AI_throughout_the_Hiring_Process.pdf" target="_blank">AI Policy</a>.Your personal data will be processed by Tide for recruitment purposes and in accordance with <a href="https://assets.ctfassets.net/3h69mkdgxn20/4TE0uAE3SXomATDVneocNA/aa31893960b4064dd406ad15d029dcd3/Recruitment_Privacy_Notice.pdf" target="_blank">Tide's Recruitment Privacy Notice</a>.<h4>Experience Level</h4>Senior Level

Escalations Associate<h4>ABOUT TIDE</h4>At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.Tide facts:<ul><li>Tide is available for UK, Indian, German and French SMEs</li><li>Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly</li><li>Over $200 million raised in funding</li><li>Over 2500 Tideans globally - we’re diversity champions!</li><li>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India</li></ul>ABOUT THE TEAMWe are seeking a skilled and experienced escalations Associate. The successful candidate will be responsible for ensuring that the escalations Team resolve all escalations efficiently, effectively, in a timely manner and in accordance with any relevant policies and procedures while providing excellent customer service.Some of the things you’ll be doing: <ul><li>Monitor and track escalation resolution metrics to identify areas for improvement and develop action plans to address them;</li><li>Develop and implement policies and procedures for handling escalations in accordance with company guidelines.</li><li>Investigate and analyse escalations to identify the root cause of the issue.</li><li>Communicate with customers through various channels such as email or phone to resolve their escalations in a timely and professional manner;</li><li>Ensure adherence to TAT &amp; 100 % responses to all escalations/queries;</li><li>Manage escalated escalations and work with other departments to resolve complex issues;</li><li>Collaborate with other departments, such as Member Support, Legal and Risk and Compliance, to ensure consistency and alignment in the handling of escalations;</li><li>Prepare reports and presentations for Senior Management and other stakeholders to communicate the status of escalations resolution activities and areas for improvement etc.</li></ul>WHAT WE ARE LOOKING FOR<ul><li>Excellent communication skills, both verbal and written</li><li>Minimum of 1–2 years of experience in escalations resolution or related field</li><li>Strong analytical skills and the ability to identify and solve problems efficiently</li><li>Excellent organisational and time management skills</li><li>Ability to handle and prioritise multiple tasks and demands</li><li>Capable of working independently as well as in a team</li><li>Bachelor's degree</li><li>Experience in NBFC/Fintech preferred</li></ul>WHAT YOU WILL GET IN RETURN <ul><li>Competitive salary</li><li>Self &amp; Family Health Insurance</li><li>Term &amp; Life Insurance</li><li>OPD Benefits</li><li>Mental wellbeing through Plumm</li><li>Learning &amp; Development Budget</li><li>WFH Setup allowance</li><li>15 days of Privilege leaves</li><li>12 days of Casual leaves</li><li>12 days of Sick leaves</li><li>3 paid days off for volunteering or L&amp;D activities</li></ul><h4>TIDE IS A PLACE FOR EVERYONE</h4>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
 
Disclaimer
 
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:<ul><li>Tide does not charge any fees at any stage of the recruitment process.</li><li>All official Tide job opportunities are listed exclusively on our <a href="https://www.tide.co/careers/" target="_blank">Careers Page</a> and applications should be submitted through this channel.</li><li>Communication from Tide will only come from an official @tide.co email address.</li><li>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.</li></ul>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at <a href="mailto:talent@tide.co" target="_blank">talent@tide.co</a> Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our <a href="https://assets.ctfassets.net/3h69mkdgxn20/5MFtWSdG8YLKq3jZkK52NY/3f18633073e6cdbd03bba4b9791c64f4/Using_AI_throughout_the_Hiring_Process.pdf" target="_blank">AI Policy</a>.Your personal data will be processed by Tide for recruitment purposes and in accordance with <a href="https://assets.ctfassets.net/3h69mkdgxn20/4TE0uAE3SXomATDVneocNA/aa31893960b4064dd406ad15d029dcd3/Recruitment_Privacy_Notice.pdf" target="_blank">Tide's Recruitment Privacy Notice</a>.<h4>Experience Level</h4>Mid Level

Tech Support Executive

Process - ExecutiveThe Process Executive role involves handling various operational tasks and data entry responsibilities. The candidate will be responsible for ensuring accurate and efficient processing of information.

Quess Corp Limited

Process Executive

ROHINI SEC-24

Respond to leads generated via calls, WhatsApp, emails, and web inquiries.
Guide students and working professionals about various Cybersecurity Certification Courses (CEH, CHFI, CompTIA, OSCP, etc.).
Explain course features, benefits, career scope, and answer queries professionally.
Conduct regular follow-ups to close admissions and achieve monthly enrollment targets.
Maintain accurate records of interactions in the CRM system.Coordinate with the training team to ensure smooth onboarding after enrollment.
Actively contribute to marketing campaigns and webinars when required.
Bachelor’s degree in any discipline (preferred in IT, Business, or related fields).
Fluent in English with strong spoken and written communication skills.
Minimum 1–2 years of experience in academic counseling, edtech sales, or telecalling.Knowledge or interest in Cybersecurity and IT Education is a strong advantage.
Proven ability to achieve sales/admission targets.
Excellent interpersonal and persuasion skills.
Comfortable with using CRM tools, MS Office, and digital communication platforms.
Job Types: Full-time


Cyberhorizon Defentech Solutions Private Limited

Admission Counsellor

Bawana

NEED ECOMMERCE MANAGER WITH SPECIALIZATION IN AMAZON


Moonsky

E-Commerce Manager

Location: Bawana, Delhi
 Department: Supply Chain / Stores
 Role Type: Full-time
Role Overview:We are looking for a Store Executive (SCM) to manage day-to-day store operations, inventory control, and material movement to support uninterrupted production and dispatch activities.
Key Roles & Responsibilities:Receive, inspect, and record incoming raw materials, consumables, and finished goods
Maintain accurate stock records in ERP/manual registers
Issue materials to production as per approved requisitions
Ensure FIFO/FEFO practices and proper material identification
Monitor inventory levels and support timely replenishment
Coordinate with SCM, Purchase, and Production teams for material availability
Manage inward & outward material documentation (GRN, issue slips, delivery challans)
Conduct periodic physical stock verification and resolve variances
Maintain proper storage, housekeeping, and safety norms in stores
Support dispatch activities and coordination with transporters
Prepare daily/weekly stock and consumption MIS reports
Desired Candidate Profile:Experience in stores / inventory / SCM in a manufacturing environment
Knowledge of raw materials, WIP, and finished goods handling
Familiar with ERP systems (SAP / Tally / other inventory software)
Understanding of FIFO, stock audit, and inventory control methods
Comfortable working in a plant setup at Bawana
Educational Qualification:Graduate / Diploma (Any stream; SCM / Logistics preferred)
Preferred Skills:Good Excel and MIS reporting skills
Basic understanding of material planning & supply chain processes
Good coordination and communication skills




Mavenbmc Private Limited

Store Executive

Janak Puri West

Looking for a candidate who is expert in Amazon & Flipkart catalogue managing and know how to get sales… Candidate must have excellent knowledge in Ecommerce 


Prague International

Ecommerce Catalog Manager

Peera Garhi

B2B Cargowale

E-Commerce Executive

Customer Support Operations Jobs In Sector 63 Delhi Ncr - 311 Verified Vacancies

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Customer Support Operations Jobs In Sector 63 Delhi Ncr - 311 Verified Vacancies

Operations Executive

Senior Customer Care Coordinator

Telecalling Executive

Tally Support Executive

Operations Specialist

Customer Care Manager

Operations Specialist

Tech Support Executive

Process Executive

Admission Counsellor

E-Commerce Manager

Store Executive

Ecommerce Catalog Manager

E-Commerce Executive

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