Jobs

Taskus India Private Limited

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Rashtrapati Bhavan

Sohna Chowk Gurgaon

HIRING IN TASKUS FOR INTERNATIONAL BLENDED PROCESS

SALARY : 36k CTC (+ incentives)

REQUIREMENTS:

* Graduate or undergraduate both can apply
* Minimum experience in BPO customer support- 6 months
* Immediate joiners only
* Excellent communication skills are required

REFERENCES ARE HIGHLY APPRECIATED

Interested can drop their resume on WHATSAPP

➡️ HR Tamanna : 9509200690

FOR MORE UPDATES:

https://whatsapp.com/channel/0029VaAGLUrHrDZglifOuz1a


Customer Support Executive

Sector 29 Chandigarh

Drari mohali

HIRING IN TASKUS FOR INTERNATIONAL VOICE PROCESS
Location : MOHALI

SALARY : Fresher - 25k CTC
Experienced : upto 30k CTC

REQUIREMENTS:

•	Freshers can apply 
•	Excellent verbal communication skills in English.
•	Customer-service oriented with good problem-solving skills.

Work Schedule & Benefits:
•	5 days working with 2 rotational week offs.
•	9.5 hours shift (including break) in rotational shifts.
•	Transportation allowance available.
•	Opportunity to work in a dynamic and fast-growing environment.

REFERENCES ARE HIGHLY APPRECIATED

Interested can drop their resume on WHATSAPP

➡️ HR Tamanna : 9509200690 or 6377043567


Customer Service Executive

Total Rewards ManagerAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Role OverviewWe are seeking an experienced and hands-on Benefits Expert to take end-to-end ownership of the India Benefits portfolio. This role requires deep domain knowledge of India benefits, a keen eye for compliance, and the ability to strategically design and administer market-competitive programs. The ideal candidate will be an "Early Manager" with a proven track record in managing critical activities like insurance renewals, car lease programs, and vendor partnerships.Key Accountabilities &amp; Responsibilities<ul><li>Program Management &amp; Administration:<ul><li>Own the end-to-end management of critical India benefits programs, including Medical Insurance, Group Personal Accident (GPA), Group Term Life (GTL), Company Car lease, and National Pension Scheme (NPS).</li><li>Manage insurance renewals, including robust vendor management and negotiation to ensure optimal coverage and cost-effectiveness.</li><li>Oversee benefits administration and coordinate with the payroll team where required.</li><li>Handle employee benefits queries, communications, and escalations.</li><li>Manage the company car lease policy and its administration.</li></ul></li><li>Strategy &amp; Design:<ul><li>Review existing benefit policies and programs, identifying opportunities for continuous improvement and enhancement.</li><li>Design demographic-appropriate benefits to ensure relevance and engagement across the employee base.</li><li>Partner with other regional Benefits leaders to share insights and adopt global best practices.</li><li>Conduct regular benefits policy audits to ensure accuracy and fairness.</li></ul></li><li>Compliance &amp; Governance:<ul><li>Ensure all benefits programs are in full compliance with local statutory requirements and governance standards.</li><li>Maintain strong stakeholder relationships, particularly with internal teams and external vendors.</li></ul></li></ul>Required Experience &amp; Qualifications<ul><li>Overall Experience: 6 to 8 Years (Early Manager preferred).</li><li>Specific Domain Experience: 4 to 5+ years dedicated to India benefits ownership.</li><li>Must Have:<ul><li>Independently led and executed at least one full insurance cycle (renewal and management).</li><li>Demonstrated experience in managing a company car lease policy.</li><li>Strong track record in stakeholder and vendor management.</li></ul></li><li>System Exposure: Working knowledge of Workday or other major HRMS platforms.</li></ul>How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Mid Level

Human Resource Business Partner

Data Engineer (AI Platform)About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Role: Data Engineer (AI Platform) Experience: 3–8 yearsAbout the RoleYou will build the data backbone of our AI platform—enabling scalable ingestion, transformation, and access to structured and unstructured data (e.g., transcripts, metadata).Responsibilities<ul><li>Build and maintain data ingestion pipelines (batch + streaming)</li><li>Design ETL/ELT workflows for transcripts and metadata</li><li>Implement data normalization, tagging, and enrichment pipelines</li><li>Manage storage layers (S3, data lakes, vector stores)</li><li>Enable secure, API-based access to customer data (VPC-based)</li><li>Ensure data quality, reliability, and observability</li></ul>Required Skills<ul><li>Strong experience with Python / SQL</li><li>Experience with data pipeline tools (Airflow, Spark, Kafka, etc.)</li><li>Hands-on AWS experience (S3, Glue, Lambda, Kinesis, Athena)</li><li>Understanding of data modeling and schema design</li><li>Experience with APIs and data integration</li></ul>Nice to Have<ul><li>Experience with vector databases (Pinecone, OpenSearch, etc.)</li><li>Exposure to GenAI pipelines / embeddings workflows</li><li>Knowledge of data privacy and governance practices</li></ul>ImpactYou will enable reliable, scalable, and secure data flow powering all AI capabilities.How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.

Data Engineer

FP&A EnablerAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.So what does a FP&amp;A Enabler do? Think of yourself as one of the people who will provide analysis of trends and forecasts, perform variance analysis and recommend actions for optimization.As a FP&amp;A Enabler, you will:Financial Advisory &amp; Business Partnership<ul><li>Recommend actions to drive profitability by collating, analyzing and interpreting data and making comparative analyses; study proposed changes in methods and materials</li><li>Act as a business partner with Operations, Client Services and Workforce and key management in identifying and driving ways to improve profitability. </li><li>Support Senior Management Team, Department Heads and Site VPs/Directors with in-depth analysis and providing financial insights</li><li>Develop financial models and analyses to support strategic initiatives</li><li>Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes</li><li>Drive implementation of initiative, strategies and policies to ensure attainment of goals</li><li>Motivate, educate and develop team members &amp; stakeholders (operations, department heads, Client Services, WorkForce) with ultimate objective of enabling the company to reach its short and long term goals.</li></ul>​Process Improvements<ul><li>Identify and drive process improvements involving cross functions to enable efficient and effective end-to-end process that will drive improvement in profitability</li></ul>Financial Planning, Reporting &amp; Analysis <ul><li>Perform financial budgeting, forecasting and reporting </li><li>Evaluate financial performance by comparing and analyzing actual results with budget and forecast </li><li>Work closely with the accounting team to ensure accurate financial reporting and decision support</li><li>Tracking and reporting of operational metrics that impacts profitability. Provide visibility of financial impact of operations metrics.</li><li>Ad-hoc reporting and analysis</li></ul>Do you have what it takes to become a FP&amp;A Enabler? Requirements:<ul><li>Bachelor’s Degree in Business, Accounting or Finance is good to have, but not required</li><li>At least 2-3 years of experience in any of the following roles: Financial Planning &amp; Analysis, Operations in BPO setting, Business Analytics, Business Finance, Finance &amp; Accounting and Revenue Analysis. </li><li>A proficiency in Macro/Database/Access/Basic Programming and a Masters in Business Administration, is a plus but not required</li><li>Certified public accountant, preferred but not required</li><li>Wizard when it comes to analytics, someone who has a high attention to detail, and someone with excellent written and verbal skills.</li><li>Good at problem-solving and result driven.</li><li>Excellent written and verbal communication skills. Can communicate effectively. Communicate thoughts, ideas, information and messages completely and accurately.</li></ul>How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.

Financial Analyst

Backend / Platform Engineer (AI Systems)About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Role: Backend / Platform Engineer (AI Systems) Experience: 3–8 yearsAbout the RoleYou will build the core platform services and APIs that power AI workflows, integrations, and enterprise deployments.Responsibilities<ul><li>Design and build scalable backend services and APIs</li><li>Develop microservices for QA workflows, scoring, and insights delivery</li><li>Integrate with internal and external systems (CRM, contact center, etc.)</li><li>Build orchestration layers for AI workflows</li><li>Ensure system performance, reliability, and scalability</li><li>Collaborate with AI and data teams for seamless integration</li></ul>Required Skills<ul><li>Strong backend development (Python, Node.js, or Java)</li><li>Experience building REST/gRPC APIs</li><li>Familiarity with microservices architecture</li><li>Experience with AWS (Lambda, ECS/EKS, API Gateway)</li><li>Understanding of system design and distributed systems</li></ul>Nice to Have<ul><li>Experience with event-driven systems (Kafka, SNS/SQS)</li><li>Exposure to AI/ML system integration</li><li>Knowledge of multi-cloud architectures</li></ul>ImpactYou will build the scalable foundation that connects AI capabilities to real-world applications.How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Backend Engineer

Team LeaderAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.As perHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Team Leader

AI Platform Engineer (LLM / Agentic Systems)About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Role: AI Platform Engineer (LLM / Agentic Systems) Experience: 4–10 yearsAbout the RoleWe are building a Hybrid Agentic AI Platform that operates across AWS, multi-cloud, and customer environments. This role will design and implement the core intelligence layer, including LLM integration, agent orchestration, and context-aware decisioning.Responsibilities<ul><li>Design and build agentic workflows and orchestration systems</li><li>Implement RAG pipelines (retrieval, embeddings, context building)</li><li>Integrate LLMs (hosted/private) into enterprise workflows</li><li>Build QA scoring, evaluation, and feedback loops</li><li>Optimize prompts, latency, and response quality</li><li>Ensure secure data handling (no-retention, in-memory processing)</li><li>Collaborate with platform and FDE teams for real-world deployments</li></ul>Required Skills<ul><li>Strong Python programming</li><li>Hands-on experience with LLMs / GenAI systems</li><li>Deep understanding of RAG, embeddings, vector databases</li><li>Experience with APIs and distributed systems</li><li>Familiarity with AWS (Bedrock, Lambda, S3, etc.)</li></ul>Nice to Have<ul><li>Experience with agent frameworks (LangChain, LangGraph, etc.)</li><li>LLM evaluation frameworks and guardrails</li><li>Exposure to multi-tenant SaaS architectures</li></ul>ImpactYou will define the core intelligence layer powering AI-driven QA, insights, and automation.How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Cloud Automation Engineer

Forward Deployed Engineer (FDE)About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Role: Forward Deployed Engineer (FDE) Experience: 3–8 yearsAbout the RoleAs a Forward Deployed Engineer, you will work directly with customers to deploy, integrate, and customize our AI platform within their environments.Responsibilities<ul><li>Deploy platform into customer VPCs / environments</li><li>Integrate with customer systems (CRM, data platforms, APIs)</li><li>Configure secure connectivity (VPC, PrivateLink, IAM)</li><li>Customize AI workflows for QA automation and insights</li><li>Troubleshoot across cloud, APIs, and AI pipelines</li><li>Act as the bridge between customers and core engineering</li></ul>Required Skills<ul><li>Strong AWS experience (VPC, IAM, Lambda, API Gateway, ECS/EKS)</li><li>Backend/API development (Python, Node.js, or Java)</li><li>Experience with cloud networking and security</li><li>Familiarity with Docker &amp; Kubernetes</li><li>Strong problem-solving and communication skills</li></ul>Nice to Have<ul><li>Experience with LLMs / GenAI applications</li><li>Exposure to enterprise SaaS deployments</li><li>Multi-cloud experience (Azure/GCP)</li></ul>ImpactYou will ensure the platform delivers real customer value in real environments.How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.

Operations Engineer

AI Architect / Lead Engineer (Agentic AI Platform)About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Role: AI Architect / Lead Engineer (Agentic AI Platform) Experience: 7–15 years Location: Flexible / HybridAbout the Role:We are building a Hybrid Agentic AI Platform that runs across AWS, multi-cloud, and customer environments (VPC/on-prem). This role will own the end-to-end architecture AND implementation of the platform—spanning data ingestion, context building (RAG), agent orchestration, QA automation, and secure enterprise deployment.This is a builder-first leadership role: you will design systems, write production code, and guide a small team to deliver a scalable, privacy-first AI platform.ResponsibilitiesArchitecture &amp; System Design<ul><li>Define end-to-end architecture: ingestion → processing → RAG → agents → QA scoring → insights</li><li>Design hybrid deployment models (SaaS, in-VPC, on-prem)</li><li>Establish patterns for multi-tenancy, isolation, and scalability</li><li>Make key build vs buy decisions (LLMs, vector DBs, orchestration)</li></ul>AI / Agentic Systems<ul><li>Design and implement agent orchestration frameworks</li><li>Build RAG pipelines (chunking, embeddings, retrieval, re-ranking)</li><li>Integrate LLMs (managed/private) with no-retention and guardrails</li><li>Define evaluation frameworks (quality, hallucination checks, QA scoring)</li></ul>Security &amp; Data Privacy<ul><li>Implement data-in-place architectures (compute-to-data, VPC access)</li><li>Design for PII handling, masking, and auditability</li><li>Ensure compliance-ready patterns (SOC2, GDPR-style controls)</li></ul> Platform Engineering<ul><li>Build core services/APIs powering workflows and integrations</li><li>Design event-driven and microservices architectures</li><li>Ensure reliability, observability, and performance at scale</li></ul> Team Leadership<ul><li>Lead and mentor engineers (AI, data, backend, FDE)</li><li>Set coding standards, architecture principles, and best practices</li><li>Work closely with customers on complex deployments when needed</li></ul>Required SkillsCore Engineering<ul><li>Strong programming in Python (plus Node.js/Java is a bonus)</li><li>Deep experience with distributed systems &amp; system design</li><li>Hands-on with APIs, microservices, and event-driven systems</li></ul>AI / GenAI<ul><li>Production experience with LLMs / GenAI systems</li><li>Strong understanding of:<ul><li>RAG architectures</li><li>Embeddings &amp; vector search</li><li>Prompting and agent workflows</li></ul></li><li>Experience with LLM platforms (AWS Bedrock, open-source models, etc.)</li></ul>Cloud &amp; Platform<ul><li>Deep experience with AWS (VPC, IAM, Lambda, ECS/EKS, S3)</li><li>Experience designing secure enterprise deployments</li><li>Familiarity with Docker, Kubernetes, Terraform</li></ul>Nice to Have<ul><li>Experience with agent frameworks (LangChain, LangGraph, etc.)</li><li>Multi-cloud experience (Azure/GCP)</li><li>Experience with contact center / QA automation domains</li><li>Knowledge of data engineering pipelines</li><li>Exposure to LLM evaluation and guardrails frameworks</li></ul>What Makes You a Great Fit<ul><li>You are equally comfortable whiteboarding architecture and writing code</li><li>You have built 0→1 systems and scaled them</li><li>You make pragmatic decisions, not over-engineered ones</li><li>You thrive in ambiguity and move fast with ownership</li></ul>Impact<ul><li>Define and build the core platform architecture</li><li>Accelerate MVP → production for enterprise customers</li><li>Establish the technical foundation for a category-defining AI platform</li></ul> Success in 90 Days<ul><li>Designed and validated reference architecture</li><li>Built core RAG + agent orchestration pipeline</li><li>Enabled first customer deployment (VPC or hybrid)</li><li>Established engineering standards and velocity</li></ul> What This Role Is Not<ul><li>Not a pure architect who only creates diagrams</li><li>Not a research-only AI/ML role</li><li>Not detached from customers or real-world constraints</li></ul>This is a hands-on builder-leader roleHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Data Science Intern

Digital Solutions LeadAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.We are seeking a highly motivated and experienced Digital Solutions Lead to join our team. The ideal candidate will have a strong background in pre-sales and understanding of automated and digital solutions. As a Digital Solutions Lead, you will play a crucial role in the sales process by providing technical expertise and support to the sales team in identifying, qualifying, and closing deals for digital solutions. And working closely with the operations team, on assessments, process mapping, identifying and quantifying opportunities for digital solutions. Job Description for Digital Solutions LeadResponsibilities: <ul><li>Serve as the primary point of contact for our customers, building strong relationships and understanding their business objectives, challenges, and requirements.</li><li>Respond to requests for proposals (RFPs), requests for information (RFIs), and other customer inquiries with high-quality, accurate, and timely responses.</li><li>Collaborate with cross-functional teams, including sales, ensuring a smooth transition from pre-sales to post-sales activities.</li><li>Conduct comprehensive product demos and presentations to showcase the value and capabilities of our digital solutions, tailoring them to each customer's specific needs.</li><li>Develop a deep understanding of our products and solutions, staying up-to-date with new features, updates, and industry trends.</li><li>Proactively identify opportunities for upselling and expansion within the customer base, working closely with the sales team to drive revenue growth.</li><li>Stay informed about the competitive landscape and market trends, providing insights and recommendations to internal stakeholders for product improvements and go-to-market strategies.</li></ul> Qualifications:<ul><li>Bachelor's degree in business, information technology, computer science, or a related field. 5+ years’ experience</li><li>Proven experience in a customer-facing role, preferably as a Pre-sales Consultant, Technical Consultant or Manager.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to work independently and collaboratively in a fast-paced, dynamic environment, with a strong sense of accountability and initiative.</li><li>Demonstrated experience in conducting product demos and delivering persuasive presentations to diverse audiences.</li><li>Ability to build and maintain strong relationships with customers and operations team, understanding their unique needs and objectives.</li><li>Experience in project management, process optimization, or business analysis.</li><li>Analytical and problem-solving skills, with the ability to identify trends, interpret data, and make data-driven recommendations.</li><li>Familiarity with digital solutions, software-as-a-service (SaaS) products, or technology-driven industries is highly desirable.</li><li>Knowledge in technical aspects, including AI/ML, is a plus.</li><li>Ability to thrive in a fast-paced, dynamic environment with multiple priorities and deadlines.</li></ul>How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

DevOps Specialist

Teammate (Referral)About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Job Description - TeammateIt started with one Ridiculously Good idea—create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today!  What does a Customer Care Specialist really do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.  Roles and responsibilities:<ul><li>Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction;</li><li>Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels;</li><li>Navigate internal and external documentation and resources to provide world-class service;</li><li>Identify and escalate priority or unresolved issues to appropriate internal teams;</li><li>Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures;</li><li>Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues;</li><li>Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client;</li><li>Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service;</li><li>Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere;</li><li>Participate in all mandated internal and external training and/or seminars; and</li><li>Get to know, understand, and comply with TaskUs’ policies and procedures.</li></ul>Technical skills and qualifications:<ul><li>Computer literate and proficient in the use of Windows OS, Apple OS, Microsoft Office, and Google applications</li><li>Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues </li><li>Fluent in the English language, as well as reading and writing in English</li><li>Must be at least a high school graduate</li></ul> Soft skills:<ul><li>Problem-solving and critical-thinking skills</li><li>Great communication skills, written and oral</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Empathic toward customers and can maintain a customer-centric approach </li><li>Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments </li><li>Open to feedback, eager to learn, and can show improvement</li></ul>Personality traits required:<ul><li>Resilient, calm, and professional when dealing with challenging situations</li><li>Adaptable to a dynamically changing business </li><li>Trustworthy and reliable with a high level of integrity</li><li>Resourceful, high attention to detail, and the ability to multitask</li></ul>What’s in it for you?<ul><li>Competitive salary</li><li>Great benefits package</li><li>Professional growth opportunities with the chance to learn from many different functions</li><li>A fun and inclusive workplace</li></ul>About UsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech, and Healthtech. As of March 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines, and India.How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Customer Support Specialist

Team LeadAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.NAHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Customer Service Team Lead

teammate chariot wave 0About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.TeammateHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Team Associate

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