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Rashtrapati Bhavan

Sec-43/44a Gurgaon

As the Store Manager/Supervisor, you’ll be the face of Ultimutt — ensuring every customer and furry guest enjoys a seamless and loving experience. You’ll oversee store operations, customer interactions, grooming appointments, and team coordination while maintaining the highest standards of service and hygiene.
Key ResponsibilitiesManage daily operations of the Galleria store — including boarding, grooming, and retail activities.

Welcome customers warmly, understand their needs, and offer personalized service.

Coordinate with grooming and caretaker teams to ensure smooth scheduling and pet handovers.

Handle customer queries (in person, WhatsApp, and calls) with professionalism and empathy.

Oversee billing, appointment tracking, and inventory management.

Maintain hygiene and safety standards across the store.

Report daily performance and customer feedback to management.

Support marketing initiatives and in-store promotions.




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