Back Office Executive(Female)

Job Title: Back Office Executive / Office Admin (Female

Location: Agra – Dayal Bagh, Uttar Pradesh, India

Employment Type: Full-Time

Department: Administration / Sales Support

Reports To: Director / Operations Manager

About the Role: Medcure Organics Pvt. Ltd. is looking for a detail-oriented and proactive Female Back Office / Office Admin Executive to support daily administrative and sales coordination activities. The role involves managing documentation, customer communication, invoicing, order tracking, CRM maintenance, and payment follow-ups to ensure smooth office and sales operations.

This position is ideal for freshers or candidates with up to 3 years of experience who are organized, communicative, and comfortable working with MS Office and Tally.

Company Profile:

Medcure Organics Pvt. Ltd. is a 15-years-young pharmaceutical company specializing in the Dermaceutical segment, with a strong Pan-India presence. We are committed to quality, innovation, and customer satisfaction, offering a supportive and growth-focused work environment.

• Key Roles & Responsibilities1. Administrative & Back Office Support,Handle day-to-day office administration and documentation.
• Maintain accurate records of sales, payments, invoices, and customer data.
• Ensure smooth coordination between sales, accounts, and logistics teams.
• Billing, Accounts &dDocumentation,create and manage invoices using Tally.
• Update and maintain month-wise sales and payment sheets.
• Send payment reminders to customers as per due dates and follow up regularly.
• Assist in basic accounts-related coordination and reporting.
• Customer Coordination & CRM Management,address and resolve customer queries professionally and promptly.
• Maintain and update the CRM database with customer details and transaction history.
• Regularly follow up with customers to strengthen relationships.
• Convert inactive customers into active customers through consistent follow-ups.
• Order Dispatch & Tracking, Coordinate dispatch of orders with the logistics team.
• Track shipments and update customers on delivery status.
• Maintain records of dispatched and pending orders.
• Sales Support Activities, Update and circulate price lists on a regular basis.
• Support the sales team with data, reports, and customer coordination.
• Assist in improving sales efficiency through accurate reporting and follow-ups.
• Key Skills & Qualifications, Graduation in any discipline
• Excellent working knowledge of MS Office (Excel, Word, Email)
• Hands-on experience with Tally invoicing
• Strong communication and interpersonal skills
• Good organizational and follow-up abilities
• Customer-focused and detail-oriented approach

Experience: Freshers to 3 years of relevant experience