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Porur

Aalathur IE

JD:
The individual must possess basic skills / abilities to perform the essential functions.
Responsibilities: Provide Level 1 and Level 2 support for tools/applications and co-ordinate with stakeholders until closure
Obtain and evaluate all relevant data to handle complaints and enquiries
Monitor and Dispatch incidents/tickets to the right technical solution group
Efficiently resolve complaints to completion and achieve customer satisfaction
Complete call notes and reports as necessary and update them in the CRM
Report creation using MS office tools
Record details of comments, enquiries, complaints, and actions taken
Manage administration, communication and coordination with internal departments
Flexible and willing to work in shifts – 24/7 helpdesk environment
Qualifications- 1 Year - 2 years of recent work experience in handling tickets and supporting any tools/applications
Exposure and understanding of ITIL concepts
Good working knowledge of MS Office tools
MS Excel - Advanced
MS PowerPoint - Advanced
English & French: Excellent verbal and written communication skill


Bosch Global Software Technologies

Process Associate (French Language C2 Proficiency)

JD:
oin a team that provides Level 1 and 2 Helpdesk support (Voice/Non-Voice) for BOSCH and its global customers.
The individual must possess basic skills / abilities to perform the essential functions.
Responsibilities: Provide Level 1 and Level 2 support for tools/applications and co-ordinate with stakeholders until closure
Obtain and evaluate all relevant data to handle complaints and enquiries
Monitor and Dispatch incidents/tickets to the right technical solution group
Efficiently resolve complaints to completion and achieve customer satisfaction
Complete call notes and reports as necessary and update them in the CRM
Report creation using MS office tools
Record details of comments, enquiries, complaints, and actions taken
Manage administration, communication and coordination with internal departments
Flexible and willing to work in shifts – 24/7 helpdesk environment
Qualifications- 1 Year - 2 years of recent work experience in handling tickets and supporting any tools/applications
Exposure and understanding of ITIL concepts
Good working knowledge of MS Office tools
MS Excel - Advanced
MS PowerPoint - Advanced
English & Spanish: Excellent verbal and written communication skill


Process Associate (Spanish Language C1 Proficiency)

Subramanya Nagar

Electronic City, Bangalore

Hi we are looking for telecaller
with good communication


Calibehr Business Support Services Private Limited

BPO Telecaller

Rashtrapati Bhavan

Noida Sector 15

Position - 5
Type of work - Manager
Customer Support
Consumer product/ Retail online

Salary - 40,000 to 70,000 rupees.
Location - B-106, Sector-2, Noida.
Shift - Day Shift .

Experience required - 5 years ( 1 year of
managerial experience required ).


High Five Global Networks

Floor Operations Manager

Khokhaddad

Gim Plot

We are a fast-growing D2C Performance Marketing Agency, helping eCommerce brands achieve 3X to 5X ROAS through strategic paid media and retention marketing. We are looking for a proactive Assistant Operations Manager to take charge of daily operations, allowing the founder to focus on scaling the business.
Role OverviewAs the Assistant Operations Manager, you will oversee project execution, team performance, and client satisfaction. Your role is to ensure seamless day-to-day operations while driving efficiency and accountability across the agency.
Key Responsibilities✅ Project & Client Management – Ensure timely execution of ad campaigns, monitor client performance metrics, and handle escalations.
✅ Team Leadership & Performance – Manage a team of media buyers, creatives, and analysts, ensuring smooth collaboration and productivity.
✅ Technical & Process Optimization – Troubleshoot operational bottlenecks, improve workflows, and implement best practices.
✅ Hiring & Training – Recruit and onboard new team members as the agency scales.
✅ Reporting & Analytics – Track campaign performance, deliver insights, and optimize strategies for better efficiency.
✅ Operational Excellence – Implement SOPs, streamline communication, and enhance agency efficiency.
What We’re Looking For🔹 Experience in Performance Marketing – At least 1+ years in an agency or D2C brand handling paid media and retention marketing operations.
🔹 Proven Leadership Skills – Experience managing a team, resolving challenges, and ensuring deadlines are met.
🔹 Process-Driven Thinker – Ability to create and refine systems for improved efficiency and scalability.
🔹 Strong Communication & Problem-Solving – Ability to handle client concerns and team roadblocks proactively.
🔹 Analytical & Results-Oriented – Comfortable analyzing reports and optimizing processes for better performance.
Why Join Us?✅ Work in a high-growth, fast-paced agency environment.
 ✅ Freedom to implement your ideas and improve operations.
 ✅ Competitive salary with growth opportunities.
 ✅ Work directly with the founder and leadership team.
🚀 Ready to take charge? Apply now and help us scale to the next level!



Exceptional Adagency

Assistant Operations Manager

I.I.T.Main Gate

Bandra East

Job Description for International Client Manager:
Looking for a good personality and looks candidate to be the face of company.

 Handling in bound and out bound queries for international and domestic clients via telephone and e-mails (Patients for Dental treatment).

 Generating business through giving various treatment options available as per their requirement.

 Aligning their appointments with the centres in India as per their travel plans.

 Communicating with them for pre and post treatment care.

 Getting referrals.

 Maintain the brand value and client relationship.

 Regular follow-ups (Cold calling) for old queries and generating business.


jobsurehr

Client Relationship Executive

Janakpuri

Overview:We are seeking a detail-oriented and highly organized Escalation Manager to manage and resolve client escalations within the immigration services sector. The ideal candidate will act as the primary point of contact for high-priority cases, ensuring client satisfaction while balancing regulatory compliance and operational standards.
Key Responsibilities:Manage and resolve complex client escalations involving immigration processes such as visas, work permits, permanent residency, citizenship applications, and compliance issues.
Act as a liaison between clients, legal teams, case managers, and government authorities to expedite case resolutions.
Analyze escalated cases to identify root causes and develop action plans to prevent recurrence.
Provide status updates and reports to senior leadership on escalation trends, resolution timelines, and client feedback.
Develop escalation protocols and maintain documentation for continuous improvement.
Monitor Service Level Agreements (SLAs) and ensure that escalated cases are handled within defined timelines.
Train and mentor frontline case managers on escalation handling techniques.
Maintain an in-depth understanding of immigration regulations, policies, and industry best practices.
Advocate for clients while ensuring company policies and legal compliance are upheld.
Coordinate across departments (legal, operations, client services) for comprehensive issue resolution.



Go-Global Immigration Services Private Limited

Escalation Manager

Puttenahalli

Ignites Human Capital Services Pvt Ltd

Spot Offers With Infosys Customer Support Salary 7lks Call Indu@7848820046

Kammasandra

Active Listening – Understand customer needs with full attention.
Clear Communication – Provide concise and accurate information.
Empathy – Show understanding and care for customer concerns.
Problem-Solving – Offer quick and effective resolutions.
Follow-Up – Ensure customer satisfaction after the interaction.


Openings For INFY Salary Upto 7.5lks Call Kavya@7849020010

Sector 29 Chandigarh

Phase 4 mohali

need tellecaller and counsellor female staff


Immi Council Experts

Telecaller

Spot Offers With Infosys Customer Support Salary 7lks Call Pooja@988611204

Rekha

Work opportunities even without higher qualifications

Sadashiv Kamble

Apna is a completely FREE app

Shiwangi Singla

Good job opportunities for skilled people

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