Customer Service Representative

Omega Management Services
Malad West, Mumbai/Bombay
₹18,000 - ₹62,000 monthly

Fixed

₹18,000 - ₹62,000

Earning Potential

₹62,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

28 applicants

28 applicants

Benefits include: Overtime Pay, PF, Travel Allowance (TA), ESI (ESIC), One-way cab

Benefits include: Overtime Pay, PF, Travel Allowance (TA), ESI (ESIC), One-way cab

Job Description

Hiring Customer Service & Collections (VoiveProcess) – International BPO

We are hiring for multiple openings in International BPOs for Customer Service Voice Support and Collections Voice Process roles.


Requirements:

  • Excellent written communication skills
  • Minimum 6 months to 1 year of BPO experience preferred
  • Customer service or collections experience is an advantage
  • Comfortable working in rotational shifts
  • Basic computer and typing skills
  • Immediate joiners preferred


Job Responsibilities:

  • Handle customer queries via chat
  • Resolve customer concerns professionally
  • Assist customers with account-related issues
  • Follow process guidelines and quality standards
  • Meet productivity and performance targets

Location: Multiple Locations (Mumbai)

💼 5 Days Working | 2 Rotational Week Offs

🌙 Rotational Night Shifts

💰 Salary: Best in Industry

Job role

Work location
Work locationMalad West, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsBlended process, Collection process, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameOmega Management Services
Address
AddressMalad West, Mumbai, Maharashtra, India
Job posted by Omega Management Services

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You can expect a minimum salary of 18,000 INR and can go up to 62,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 20 Nov 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!