Business Analyst & Process Manager

 Business Analyst & Process Manager ( Jain Candidates Prefrence)

Organization: Jinvani Channel

Department: Operations / Strategy / Digital Media

Location: Agra

Reports To: Director

Role Overview: The Business Analyst & Process Manager is responsible for analyzing business operations, improving workflows, and driving efficiency across content production, broadcasting, and digital platforms. The role bridges business needs, technology, and operational execution to enhance channel performance and audience reach.

Key Responsibilities

Business Analysis

• Gather and document business requirements from stakeholders (programming, marketing, digital teams)Analyze viewership data, TRP ratings, and digital engagement metrics
• Identify trends and recommend strategies to improve audience growth
• Prepare dashboards, reports, and performance insights

Process Management & Optimization

• Map and document current workflows (content production, scheduling, broadcasting)
• Identify inefficiencies and implement process improvements
• Develop SOPs (Standard Operating Procedures) for key functions
• Ensure smooth coordination between editorial, production, and technical teams

Media & Content Operations Support

• Optimize content lifecycle (planning → production → broadcasting → digital distribution)
• Coordinate with OTT, YouTube, and social media teams
• Support content monetization and partnership initiatives

Strategy & Planning

• Assist leadership in strategic decision-making using data insights
• Conduct competitor analysis (other spiritual/religious channels & digital platforms)
• Recommend new programs, formats, or digital initiatives.

Stakeholder Management

• Work closely with internal teams (production, marketing, IT)
• Liaise with external vendors, agencies, and partners
• Present findings and recommendations to senior management.

Required Skills & Qualifications

Education

• Bachelor’s or Master’s degree in Business Administration, Media Management, Data Analytics, or related field

Core Skills

• Strong analytical and problem-solving skills
• Experience in process mapping & improvement (Lean, Six Sigma is a plus)
• Data analysis using Excel, Power BI, or similar tools
• Understanding of media, broadcasting, or digital content ecosystems

Technical Skills

• MS Excel / Google Sheets (advanced)
• Dashboard tools (Power BI, Tableau)
• Basic understanding of CRM, CMS, or media management systems

Soft Skills

• Excellent communication and presentation skills
• Ability to manage multiple stakeholders
• Strategic thinking with execution focus

Preferred Experience

• 2–5+ years in business analysis, operations, or media industry
• Experience in TV channels, OTT platforms, or digital media companies
• Familiarity with religious/spiritual content ecosystem (preferred but optional).

Key Performance Indicators (KPIs)

• Process efficiency improvements
• Increase in audience engagement/viewership
• Reduction in operational delays
• Successful implementation of SOPs
• Data-driven decision adoption

Growth Opportunities

• Senior Strategy/Operations roles
• Digital Transformation Lead
• Channel/Content Operations Head