Business Operations Executive

We’re hiring dynamic individuals to join our city operations team as Business Operations Executives. As the on-ground PoC, you’ll play a key role in driving demand and supply acquisition, executing marketing campaigns, and solving operational challenges to scale Rapido’s presence in your city.

Key Responsibilities:

• Execute on-ground marketing activities (BTL/Offline) to boost demand and supply acquisition.
• Conduct market surveys and ensure impactful campaign execution.
• Engage with captains (supply) for feedback, training, and issue resolution.
• Build local partnerships to strengthen demand and supply channels.
• Monitor competitor activities and develop counter-strategies to retain captains.
• Act as the Voice of Captains (VOC) and customers, sharing insights with the strategy team.
• Address and resolve operational challenges while ensuring smooth city operations.

Requirements:

• Local Knowledge: Familiarity with the city’s geography, language, and market dynamics.
• Experience: 1-2 years in Marketing, Sales, or Field Operations (preferably managing blue-collar teams).
• Strong interpersonal, communication, and problem-solving skills.
• Ability to handle on-ground challenges and deliver results.

Why Join Rapido?

• Be part of India’s leading mobility platform and make a real impact in your city.
• Drive city operations with ownership and accountability.
• Solve unique challenges and see immediate results.
• Learn and grow with industry leaders while building your expertise.