Customer Relationship Manager

Ashok Auto Sales

Katra Wazir Khan, Agra

₹20,000 - ₹30,000 monthly

Fixed

20000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

124 applicants

Benefits include: Annual Bonus, PF, Mobile Allowance, Laptop, Health Insurance

Job Description

  • Any Graduate with 3 years experience in Automobile Customer Service with team handling of 10 employees
  • Monitor relationships with existing customers through CRM systems
  • Ensure the CRM system provides an effective sales funnel
  • Develop and implement marketing techniques that will drive new customers
  • Set specific marketing strategies to retain customers
  • Plan and manage multi-channel marketing campaigns
  • Suggest new methods to address customers’ needs
  • Track marketing metrics and trends, like conversion rates and web analytics
  • Assist with organizing promotional events to reach prospective customers
  • Conduct market research to follow trends and competition

Job role

Work location

Tata Motors Commercial Vehicle Dealer - Ashok Auto Sales Ltd, Kanpur Road, Katra Wazir Khan, Agra, Uttar Pradesh, India

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Customer support, Domestic BPO, Automobile components, Customer care, Customer queries, Used Car Sales, Dealerships, Car Sales, Dealership Coordination, Auto Sales

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Ashok Auto Sales

Address

Tata Motors Commercial Vehicle Dealer - Ashok Auto Sales Ltd, Kanpur Road, Katra Wazir Khan, Agra, Uttar Pradesh, India

Job posted by Ashok Auto Sales

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