Process Coordinator

 Process Coordinator

Job Description:-

Responsible for overseeing, monitoring, managing, analyzing, optimizing and improving operational processes and ensuring smooth workflows to enhance efficiency, quality, and productivity within the organization. Have to coordinate between different departments, collaborate with other teams, oversee project timelines and resources, and work towards achieving performance targets.

Job Duties and Responsibilities:-

·       Analyzing and improving existing processes to enhance efficiency and effectiveness

·       Facilitating communication, channeling information and mediating between departments, teams, and external vendors to ensure smooth workflows and project completion.

·       Managing project timelines, resources, etc. to ensure successful project outcomes.

·       Identifying and implementing process improvements to increase productivity, quality, and cost-effectiveness.

·       Making and managing data related to processes, procedures, workflows, project activities, etc.

·       Monitoring performance, addressing and resolving issues as well as recommending and implementing changes related to processes, procedures, or tools in order to improve productivity and quality.

·       Providing training to employees on new and updated processes, tools and procedures.

·       Providing regular updates on process performance and progress to stakeholders.

·       Effectively communicating process information, updates, and concerns to relevant parties.

·       Help in project planning, execution, and post-implementation review.

Job Requirements:-

·       Excellent written and verbal communication to explain processes clearly to stakeholders

·       Keen eye for detail to ensure accuracy and quality in all aspects of the process

·       Able to Collaborate with different departments (e.g., operations, quality, IT) to align processes and goals.

·       Able to analyze data, workflows, identify patterns and inefficiencies, and suggest improvements by making data-driven decisions

·       Able to use office soft wares and tools like Microsoft Office suite, Google suite, etc. for managing workflows

·       Able of organizing tasks, timelines, and resources effectively.

·       Able to adjust quickly to new tools, systems, or process changes.

Preferred:-

·       A minimum of 1-3 years of experience in a process coordination, operations support, project coordination, or administrative role.

·       Knowledge of data analysis tools, Microsoft Office Suite, etc.

·       Experience with process management software and tools process documentation tools and project management platforms

Education:-

Any Graduate, Diploma

Key Skills:-

Communication skills, Time Management, Hardworking, Organizational Skills, Multitasking, Typing and data entry skills