Customer Care Executive
Biomax Security
Customer Care Executive
Biomax Security
Usmanpura, Ahmedabad Region
₹16,000 - ₹21,000 monthly
Fixed
₹16000 - ₹21000
Earning Potential
₹21,000
Work from Office
Full Time
Min. 6 months
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
12 applicants
Job Description
- Handle inbound customer calls in a professional manner
- Respond to customer inquiries via phone, email, and WhatsApp
- Provide product and service information to customers
- Register and update customer inquiries in the system
- Coordinate with the sales and technical support teams for issue resolution
- Follow up on pending inquiries and ensure timely closure
- Maintain proper call records and customer data
- Escalate unresolved issues to the concerned department
- Ensure customer satisfaction and maintain positive relationships
Job role
Work location
Biomax, 5th Floor, Solitaire Sky, 501, Ashram Rd, near Hayat Hotel, Usmanpura, Ahmedabad, Gujarat 380009 Usmanpura, Ahmedabad Region
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
English level
Basic English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Biomax Security
Address
Biomax, 5th Floor, Solitaire Sky, 501, Ashram Rd, near Hayat Hotel, Usmanpura, Ahmedabad, Gujarat 380009 Usmanpura, Ahmedabad Region
Job posted by Biomax Security
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