Customer Support Executive

Tech Mahindra Ltd

Ambawadi, Ahmedabad Region

₹14,000 - ₹15,000 monthly

Fixed

14000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

136 applicants

Benefits include: PF, Health Insurance, ESI (ESIC), One-way cab

Job Description

We are looking for FRESHERS / EXPERIENCED candidates.

Job description:

Handle calls from customers and provide them with a solution to their queries. Giving a resolution to the customers should be the whole and sole responsibility.

The executive will be only single point contact for customers, so the below skills are a must:

Empathy towards the customer

Problem Solving Skills

Excellent Communication

Qualification:

-Excellent communication in Hindi & English.

-Minimum Edu – +2 (Pursuing candidates are not eligible)

-Rotational shift (should be comfortable with night shift) will be there.

-25 wpm & 85% accuracy.

-Should not be pursuing any regular courses.


Note:

Only one side cab given for night shift.

Job role

Work location

Tech Mahindra Ltd. West Wing, 15th Floor Stratum @ Venus Grounds, Jhansi Ki Rani, Surendra Mangaldas Road, Satellite RS, Nehru Nagar, Ahmedabad, Gujarat 380015 Ambawadi, Ahmedabad Region

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Domestic BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Tech Mahindra Ltd

Address

Tech Mahindra Ltd. West Wing, 15th Floor Stratum @ Venus Grounds, Jhansi Ki Rani, Surendra Mangaldas Road, Satellite RS, Nehru Nagar, Ahmedabad, Gujarat 380015 Ambawadi, Ahmedabad Region

Job posted by Tech Mahindra Ltd

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