Customer Support Executive (English And Punjabi Language)

Job Title: Technical Customer Support Executive (English and Punjabi language)

Location: Ahmedabad, Gujarat

Shift: Night-shift

Job Summary:

We are looking for a Technical Customer Support Executive with excellent English and Punjabi communication skills to assist customers with technical issues.

Key Responsibilities:

Provide technical support via phone.

Troubleshoot hardware, software, or network issues.

Ensure timely resolution and follow-up on customer concerns.

Document interactions and stay updated on product knowledge.

Requirements:

Fluent in English and in Punjabi (spoken and written).

Basic technical knowledge (software, hardware, or networking).

Strong problem-solving skills and customer focus.

Prior experience in support or customer service is a plus.