Hospital Night Supervisor

ob Summary:The Night Supervisor will be responsible for supervising and ensuring smooth functioning of all hospital operations during the night shift. This includes monitoring housekeeping staff, X-ray and diagnostic services, billing processes, patient care coordination, and handling emergency situations to maintain seamless hospital operations.

1. Key Responsibilities:Operational Supervision
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• Oversee overall hospital operations during night shift.
• Ensure smooth functioning of departments such as Housekeeping, X-ray, Billing, Reception, and Patient Services.
• Act as the primary point of contact for staff and patients during night hours.

1. Housekeeping & Facility Management
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• Monitor cleanliness and hygiene across wards, ICUs, OPD areas, and common spaces.
• Ensure housekeeping staff are deployed as per duty roster.
• Handle any facility-related complaints or urgent maintenance requirements.

1. X-Ray & Diagnostic Coordination
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• Ensure availability of radiology and diagnostic services as per patient requirement.
• Coordinate with on-call technicians/doctors for urgent cases.
• Maintain proper documentation of diagnostic reports during night shift.

1. Billing & Front Office
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• Supervise billing staff to ensure accuracy in patient billing and cash/credit handling.
• Resolve any billing-related issues for admitted and discharged patients.
• Ensure timely patient admission and discharge process.

1. Patient Care & Safety
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• Attend patient/family queries and provide necessary support.
• Coordinate with nursing supervisors and duty doctors for smooth patient care.
• Handle Code Blue/Red/other emergencies as per hospital protocols.

1. Administration & Reporting
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• Prepare night shift reports on admissions, discharges, complaints, incidents, and overall operations.
• Report major issues to the Hospital Administrator.
• Maintain duty rosters, attendance, and performance of night staff.
• Qualifications & Skills Required:Graduate in Hospital Administration / Healthcare Management or equivalent.
• Minimum 2–3 years of hospital operations or supervisory experience.
• Strong leadership, communication, and decision-making skills.
• Ability to handle emergency situations calmly and effectively.
• Basic knowledge of hospital billing, diagnostic services, and housekeeping protocols.