International Call Centre Executive

Organization Overview:

Infomatic Solutions (www.infomaticsolutions.com) is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So, if you have the zeal and the passion to work with one of the great companies, join in!

Work Position: Customer Care Executive (Voice Process)

Work Location: Ahmedabad – Science City (Work from Office)

Workdays & Timings: Monday to Friday – 06:30PM to 03:00AM (US Night-Shift)

Experience: Minimum 1 yr. of experience required (Freshers are Welcome)

Important Skills: Proficient English (MANDATORY)

Responsibilities:    

·        Responsible for making calls to Hospital and Clinics for follow up regarding medical record request after initial submission of request.  

  Requirements:   

ü Must be a Graduate.

ü Strong active-listening and Verbal communication skills - ability to comprehend English is essential.

ü Must be reliable, honest, motivated, organized, detail oriented and able to work independently.    

ü Flexibility to work in shifts will be required.    

ü Should be able to apply rules and guidelines to case situations after understanding the case.    

ü Prior experience in the US Healthcare Calling Process, medical records retrieval preferred not mandatory.    

 Company Benefits:

•             5 days working

•             Salary credited within 1st 3days of the month.

•             Health & Accidental Insurance

•             Life Insurance

•             Gratuity

•            Initial Month Accommodation (On subsidized cost) for outstation employees.

•             Drop-off facility (on request-subsidize cost)

•             Work training programs

•             Rewards & Recognition vouchers

•             Team outings

•             Annual get-togethers and many more.

You can reach out to me directly on careers@infomaticsolutions.com