Receptionist / Front Office Executive

Key Responsibilities

• Visitor & Call Management: Greet guests, provide directions, offer refreshments, answer and route phone calls, take messages, and manage visitor logs.
• Administrative Support: Schedule appointments, manage calendars, sort and distribute mail/packages, handle faxes, make copies, and perform data entry.
• Office Maintenance: Keep the reception area clean, organized, and welcoming; monitor and order office supplies; coordinate with maintenance staff.
• Clerical Tasks: Prepare meeting rooms, type documents (memos, letters), assist with basic filing, and support other departments.
• Coordination: Schedule meetings, arrange travel, assist with interview scheduling, and coordinate with vendors. 

Essential Skills & Qualifications

• Skills: Excellent verbal/written communication, organization, multitasking, problem-solving, positive attitude, time management, discretion, and proficiency with office equipment/software (like MS Office).
• Education: A high school diploma or equivalent is typically required, with some roles potentially benefiting from front-office certifications. 

Key Qualities of a Great Receptionist

• Friendly and welcoming demeanor.
• Highly organized and efficient.
• Comfortable with multitasking in a busy environment.
• Professionalism and ability to handle sensitive information