Sales Manager

Job Title: Sales Manager

Job Summary:

We are looking for an experienced and target-driven Sales Manager to lead, motivate, and manage the telesales team to achieve sales targets and business growth. The role involves developing sales strategies, monitoring team performance, and ensuring high-quality customer interactions.

• Key Responsibilities:
• Lead, manage, and supervise the telesales team
• Set daily, weekly, and monthly sales targets and KPIs
• Develop and implement telesales strategies to improve conversions
• Monitor call quality, productivity, and performance metrics
• Train, coach, and mentor telesales executives
• Handle escalated customer queries and complaints
• Prepare sales reports, forecasts, and performance analysis
• Coordinate with marketing and operations teams
• Ensure CRM data accuracy and reporting
• Drive team motivation and maintain a high-performance culture
• Requirements & Qualifications:
• Bachelor’s degree in Business, Marketing, or related field (preferred)
• Proven experience as a Telesales Manager, Sales Manager, or similar role
• Strong knowledge of telesales processes and CRM systems
• Excellent leadership, communication, and coaching skills
• Target-oriented with strong analytical abilities
• Ability to work under pressure and meet deadlines
• Key Skills:
• Team leadership and performance management
• Sales planning and strategy execution
• Negotiation and closing techniques
• Data analysis and reporting
• Problem-solving and decision-making
• Benefits:
• Competitive salary with performance-based incentives
• Career growth and leadership development opportunities
• Supportive and fast-paced work environment