Team Leader - Operations

Astute Management Solutions & Services Private Limited

Navrangpura, Ahmedabad Region

₹15,000 - ₹19,000 monthly*

Fixed

15000 - ₹17000

Average Incentives*

2,000

Earning Potential

19,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 26 Mar 2026 - 09 Apr 2026 | Time: 10.00 am - 05.30 pm...See details

Urgently hiring

32 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Job Title: Team Leader - Collections

Reports To: Collection Manager / Operations Manager

Key Responsibilities

  • Team Management: Lead, motivate, and coach a team of collection executives to achieve daily, weekly, and monthly targets.
  • Performance Monitoring: Track KPIs (e.g., recovery rate, promises to pay) and provide daily performance reports.
  • Operational Control: Assign accounts, monitor call quality, and ensure adherence to compliance, legal, and company policies.
  • Escalation Handling: Resolve complex customer issues and negotiate directly on high-value delinquent accounts.
  • Training & Development: Conduct training sessions on negotiation techniques, soft skills, and updated product knowledge. 


Job role

Work location

101/ 1st floor, Astute Management Solutions & Services Private Limited, Neelkanth avenue 2 , Navjeevan Marg, Sattar Taluka Society, Usmanpura, Ahmedabad, Gujarat, India Navrangpura, Ahmedabad Region

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

MS Excel, Data analysis, Communication, Two-Wheeler Loans

English level

Basic English

Regional language

Fluent in speaking Gujarati, Hindi

Age limit

18 - 40 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

26 Mar 2026 - 09 Apr 2026 | Note: No walk-in interviews will be conducted on Sunday

Time

10.00 am - 05.30 pm

Other instructions

Bring you CV

About company

Name

Astute Management Solutions & Services Private Limited

Address

101/ 1st floor, Astute Management Solutions & Services Private Limited, Neelkanth avenue 2 , Navjeevan Marg, Sattar Taluka Society, Usmanpura, Ahmedabad, Gujarat, India Navrangpura, Ahmedabad Region

Job posted by Astute Management Solutions & Services Private Limited

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