Team Leader - Operations
Astute Management Solutions & Services Private Limited
Team Leader - Operations
Astute Management Solutions & Services Private Limited
Navrangpura, Ahmedabad Region
₹15,000 - ₹19,000 monthly*
Fixed
₹15000 - ₹17000
Average Incentives*
₹2,000
Earning Potential
₹19,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Basic English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 26 Mar 2026 - 09 Apr 2026 | Time: 10.00 am - 05.30 pm...See details
Urgently hiring
32 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Title: Team Leader - Collections
Reports To: Collection Manager / Operations Manager
Key Responsibilities
- Team Management: Lead, motivate, and coach a team of collection executives to achieve daily, weekly, and monthly targets.
- Performance Monitoring: Track KPIs (e.g., recovery rate, promises to pay) and provide daily performance reports.
- Operational Control: Assign accounts, monitor call quality, and ensure adherence to compliance, legal, and company policies.
- Escalation Handling: Resolve complex customer issues and negotiate directly on high-value delinquent accounts.
- Training & Development: Conduct training sessions on negotiation techniques, soft skills, and updated product knowledge.
Job role
Work location
101/ 1st floor, Astute Management Solutions & Services Private Limited, Neelkanth avenue 2 , Navjeevan Marg, Sattar Taluka Society, Usmanpura, Ahmedabad, Gujarat, India Navrangpura, Ahmedabad Region
Department
Banking / Insurance / Financial Services
Role / Category
Debt Collections / Recovery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
MS Excel, Data analysis, Communication, Two-Wheeler Loans
English level
Basic English
Regional language
Fluent in speaking Gujarati, Hindi
Age limit
18 - 40 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
26 Mar 2026 - 09 Apr 2026 | Note: No walk-in interviews will be conducted on Sunday
Time
10.00 am - 05.30 pm
Other instructions
Bring you CV
About company
Name
Astute Management Solutions & Services Private Limited
Address
101/ 1st floor, Astute Management Solutions & Services Private Limited, Neelkanth avenue 2 , Navjeevan Marg, Sattar Taluka Society, Usmanpura, Ahmedabad, Gujarat, India Navrangpura, Ahmedabad Region
Job posted by Astute Management Solutions & Services Private Limited
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