Key Responsibilities

● Tele-call online and offline leads (Dial 350 calls/day, 4 hours of actual talk time/day, 9 

hours of login time/day on the calling platform).

● Call potential or existing customers using pre-set scripts to explain our offerings.

● Understand customer needs, answer queries, and guide them toward the right solution.

● Build rapport and trust with clients to convert them into paying customers.

● Maintain accurate and updated customer data in the CRM system.

● Follow up with interested leads consistently through calls, WhatsApp, and SMS.

● Handle objections or complaints professionally and ensure client satisfaction.

● Identify opportunities to upsell and cross-sell relevant programs.

● Coordinate with other departments for smooth client onboarding.

● Share customer feedback with internal teams for continuous improvement.

● Go the “extra mile” to achieve individual and team sales targets.

What We’re Looking For:

● Strong desire to earn more by closing more sales and achieving attractive incentives.

● 6 months to 3 years of telesales or inside sales experience.

● Excellent communication skills in Hindi and/or English.

● Confidence to engage and convince customers over the phone.

● Ability to handle rejections and bounce back with energy.

● Basic computer knowledge (CRM usage preferred).

● Goal-oriented mindset and strong sense of responsibility.

● Positive attitude, willingness to learn, and hunger to grow.