Ticketing Executive

Skills & Technical Knowledge·       

Proficiency in GDS systems (Amadeus / Galileo / Sabre)

Strong knowledge of airline fare rules and ticketing policies

·   Experience with PNR creation, pricing, and ticket issuance

·   Knowledge of IATA rules and regulations

·   Ability to handle group ticketing and corporate bookings

·   Familiarity with low-cost and full-service airlines

·   Understanding of ancillary services (baggage, meals, seat selection)

Experience Requirements·       

Minimum 1 years of experience in air ticketing

·   Prior experience in a travel agency, tour operator, or airline office

·   Hands-on experience with domestic and international ticketing

·   Proven ability to handle reissues, cancellations, and refunds

Professional Skills·       

Strong communication and customer-handling skills

·   Attention to detail and accuracy

·   Ability to work under pressure and meet deadlines

·   Problem-solving skills for last-minute changes

Responsibilities·     

  Issue domestic and international flight tickets

·   Handle reissues, cancellations, and refunds

·   Provide fare quotations and travel options

·   Coordinate with airlines and GDS support

·   Ensure accuracy and compliance with airline rules

·   Support sales and operations teams