Customer Review Process Analyst

Analyst II, Standard Customer - CL

Job Description

Job Title:  Customer Review Process Analyst

Objective:

To create a concise, insightful, and actionable story for 42 Standard Customers (Retailers) that empowers field teams to drive category growth, fostering strong collaboration between Retailers and Kraft Heinz Company (KHC).

Key Responsibilities:

Develop Interactive Customer Review Decks: Build engaging and informative decks using actionable insights to facilitate collaboration between Retailers and KHC Data Analysis and Interpretation: Utilize intermediate-level expertise in data sources such as Circana, Nielsen, Kantar, Symphony and In-house tools to extract relevant data and insights Microsoft Tool Proficiency: Leverage intermediate to expert-level skills in Microsoft tools, including PowerPoint, Excel, and Power BI, to create visually appealing and data-driven decks Effective Communication: Develop strong storytelling skills to present data insights to US stakeholders, ensuring clear and actionable recommendations SLA Quality and Timeliness: Ensure 100% quality and on-time delivery of customer review decks across all Standard Customers Value-Added Insights:
a. Identify opportunities to add value to the sales team through possible sales projections before the final review with Retailers
b. Post review with Retailers follow up on the possible outcomes and next steps of action items

Requirements:

• 3-4 years of experience in Space Planning, Category Management.
• Intermediate-level expertise in data sources (Circana, Nielsen, Kantar, [Symphony.ai (Optional])

• Intermediate to expert-level skills in Microsoft tools (PowerPoint, Excel, Power BI)

• Strong communication and storytelling skills

• Ability to work under tight deadlines and deliver high-quality results

• Strong analytical and problem-solving skills
• Cultural and Behavioural Competencies

Nice to Have:

• Planogramming experience
• Experience in creating customer review decks or similar data-driven presentations

• Familiarity with sales projections and category growth strategies

• Knowledge of the retail industry and customer relationship management

What We Offer:

• Opportunity to work with a leading food and beverage company

• Collaborative and dynamic work environment

• Professional development and growth opportunities

• Competitive salary and benefits package

If you are a motivated and detail-oriented individual with a passion for data analysis and storytelling, we encourage you to apply for this exciting opportunity!

Location(s)

Ahmedabad - Venus Stratum GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Experience Level

Mid Level