Assistant General Manager

Assistant General Manager

Job Description (JD):

The Assistant Club Manager is responsible for supporting day-to-day club and residential operations, ensuring smooth coordination between staff, facilities, and members. The role involves conducting facility inspections, guest management, compliance reporting, AMC maintenance, and staff coordination.

Key

Responsibilities:1.   Facility Rounds & Monitoring

•   Conduct regular rounds of residential and sports complexes on daily basis.

•   Inspect cleaning, maintenance, and staff duty performance on daily basis.

2.   Guest Room Operations

•   Monitor check-in and check-out details for guests.

•   Ensure smooth coordination with housekeeping and front office teams.

3.   Staff Coordination

•   Oversee and coordinate duties of front office and housekeeping staff.

•   Ensure smooth daily club operations.

4.   Email & Inquiry Handling

•   Manage official emails and respond promptly.

•   Maintain inquiry register and follow up with prospective guests/clients.

5.   Guest & Visitor Interaction

•   Meet and assist guests, visitors, and members.

•   Provide information regarding facilities and events.

6.   Maintenance & Reporting

•   Prepare and follow up on weekly maintenance reports.

•   Ensure timely resolution of outstanding issues.

7.   Cinema Operations

•   Prepare and submit weekly cinema reports.

8.   Compliance Reporting

•   Prepare and maintain GPCB monthly reports as per compliance standards.

9.   AMC Management

•   Ensure timely renewal, record-keeping, and follow-up for Annual Maintenance Contracts (AMCs).

10.                       Other Responsibilities

•   Execute any other duties assigned by the General Manager, Vice President, Managing Director or Chairman.