Associate Manager - Workforce System Operations and Data Management

Associate Manager - CLMS

System Operations & Data Entry
Manage daily transactions in CLMS/Kronos: attendance logs, shift rosters, overtime, and leave updates.
Validate and update employee/contractor data in the system to ensure accuracy.
Escalate recurring issues or anomalies to the Lead – CLMS/KRONOS Operations.

Monitoring & Exception Management
Monitor workforce dashboards for exceptions such as absenteeism, late punch-ins, overtime deviations.
Flag discrepancies in time & attendance records for review and correction.
Maintain trackers for regular reporting and audit purposes.

Employee & Contractor Support
Act as the first-line support for employee and contractor queries on timekeeping, attendance, and leave.
Provide guidance on system usage (punch-ins, roster checks, leave applications).
Assist contractors and site SPOCs in system compliance.

Compliance & Audit Readiness
Maintain documentation, logs, and attendance records to ensure audit readiness.
Support compliance checks for labour law adherence and vendor/contractor workforce documentation.
Ensure records are accurate and available for inspections and audits.

Collaboration & Reporting
Partner with HR Ops, Site Ops, Payroll, and Admin teams for workforce data sharing.
Generate daily/weekly attendance and workforce reports for leadership review.
Provide inputs to workforce analytics dashboards.

Internal Stakeholders:
Lead – CLMS/KRONOS Operations
Site Ops & HR Ops Teams
Payroll & Compliance Teams
Line Managers and Site SPOCs

External Stakeholders:
Contractors & Staffing Vendors
Workforce System Vendors (Kronos/CLMS providers)
Auditors / Inspectors (for compliance checks)

Educational  Qualification:
Graduate degree in Human Resources, Business Administration, Commerce, or IT.
Certification or coursework in workforce/time management systems (e.g., Kronos) preferred.

Work Experience:
2–5 years of experience in HR operations, site operations, or workforce system support.
Hands-on experience in time & attendance systems (Kronos, CLMS, SAP SuccessFactors, etc.).
Exposure to contractor workforce management desirable.
Familiarity with compliance and audit requirements at site level.

Experience Level

Mid Level