Back Office Coordinator

Job Responsibilities:

- Handle customer inquiries, quotations, and sales orders

- Coordinate with sales team and clients for timely order execution

- Prepare and maintain sales-related documentation. 

- Update CRM/sales tracking sheets regularly

- Follow up with clients for payments and pending documents

- Coordinate with production, accounts, and logistics teams

- Prepare sales reports and support data analysis

- Maintain customer database and ensure updated contact details

- Handle telephonic and email communication professionally

Required Skills:

- Strong communication skills in English, Hindi, and Gujarati

- Good knowledge of MS Office and Google Workspace

- Basic understanding of ERP/CRM systems preferred

- Excellent coordination and time management skills

- Detail-oriented and organized with strong documentation ability

- Team player with proactive and problem-solving attitude