Backend Operations Assistant

Job Title: Backend Operations Assistant

Location: Ahmedabad

About Bull Agritech

Bull Agritech is building India’s next-generation agri-supply-chain platform — connecting farmers directly to factories through transparent trade, efficient logistics, and digitized post-harvest credit. Our work impacts thousands of farmers and helps industries source sustainably and efficiently.

Job Summary

We are looking for a detail-oriented Backend Operations Assistant to manage and support day-to-day backend processes. The role involves data handling, coordination with internal teams, reporting, and ensuring smooth operational workflows. Accuracy, accountability, and timely execution are key to success in this position.

Key Responsibilities·       Manage daily backend operational activities

·       Enter, verify, and maintain accurate data in internal systems

·       Coordinate with different department like Ground Staff, Accounts, and logistics teams

·       Process orders, transactions, invoices, or requests as per SOPs

·       Monitor workflow status and ensure timely completion of tasks

·       Prepare daily, weekly, and monthly operational reports

·       Identify errors, discrepancies, and process gaps; escalate when required

·       Ensure compliance with company policies and data security standards

·       Support audits, reconciliations, and internal reviews

·       Assist in process improvement and automation initiatives

Required Skills & Qualifications

• Bachelor’s degree in Commerce, Business Administration, IT, or related field
• 1–3 years of experience in backend operations, operations support, or admin roles
• Strong knowledge of MS Excel / Google Sheets (VLOOKUP, Pivot Tables preferred)
• Familiarity with ERP, CRM, or internal management systems
• Good communication and coordination skills
• High attention to detail and accuracy
• Ability to handle multiple tasks and meet deadlines
• Proficiency in Gujarati Language

Preferred Skills (Good to Have)

• Experience in logistics and e-commerce
• Basic understanding of data analysis and reporting
• Exposure to automation tools or workflow systems
• Ability to work independently with minimal supervision

Work Environment

• Office-based / Hybrid (as applicable)
• Standard business hours (flexibility during peak operations)
• Fast-paced, process-driven environment

Key Performance Indicators (KPIs)

• Accuracy of data and transactions
• Timely completion of backend tasks
• Low Error rate and issue resolution time
• Compliance with SOPs and reporting deadlines