Business Development Executive

Job Title: Sales Coordinator / Business Development Executive

Company: SS Trade Inc.

Location: Ahmedabad, Gujarat

Experience: 1–2 Years

Employment Type: Full-Time

Reports To: Founder

About SS Trade Inc.

Founded in 2016, SS Trade Inc. is a leading importer and stockist of high-quality synthetic rubbers, polymers, and industrial chemicals, known for its commitment to consistent quality and reliable supply. With nearly a decade of industry experience, the company has steadily expanded its product portfolio to cater to a wide range of industries. Its strategically located warehouses and robust infrastructure enable efficient distribution and timely fulfillment of market demands.

Backed by strong industry expertise and a customer-centric approach, SS Trade Inc. also offers tailored B2B distribution solutions that ensure seamless transactions and dependable support for clients and suppliers. Through its focus on quality, service excellence, and innovation, the company has established itself as a trusted partner with a growing presence in the global market.

Role Summary

The Key Accounts Executive will be responsible for managing and nurturing relationships with key clients while ensuring smooth coordination of orders, communication, and service delivery. This role requires a proactive and detail-oriented professional with strong communication skills and a high sense of ownership to maintain client satisfaction and support business growth.

Key Responsibilities

1. Business Development Executive (60%)

• Build and maintain strong relationships with key clients to ensure long-term partnerships.

• Act as the primary point of contact for client queries, order updates, and issue resolution.

• Coordinate with internal teams to ensure timely processing and delivery of customer orders.

• Track client requirements and ensure smooth communication between the client and operations team.

• Ensure high levels of customer satisfaction through timely responses and proactive support.

2. Order Coordination & Client Support (25%)

• Manage end-to-end order coordination from order confirmation to dispatch.

• Follow up with logistics and internal teams to ensure timely deliveries.

• Maintain accurate records of client interactions, orders, and follow-ups.

• Assist in preparing quotations, order confirmations, and client documentation.

• Ensure prompt resolution of customer concerns and escalate issues when required.

3. Reporting & Process Support (15%)

• Maintain client data and order details in CRM or internal systems.

• Prepare periodic reports related to client orders and account activities.

• Support the management team with insights on client requirements and business opportunities.

• Identify opportunities to improve service efficiency and client experience.

Required Skills & Qualifications

• Female candidate preferred

• 1-2 years of experience in Key Account Management, Client Coordination, or Sales Support roles

• Strong communication and interpersonal skills

• Good working knowledge of MS Excel and MS Office tools

• Ability to handle multiple client interactions and follow-ups effectively

• High sense of ownership and accountability

Good to Have:

• Experience working in a B2B trading or distribution company

• Exposure to CRM tools or order management systems

• Understanding of client servicing and relationship management

Working Details

• Location: Ahmedabad

• Working Days: 6 Days

• Compensation: As per industry standards and candidate experience