Cluster Head (Business Growth & Strategy)

We’re looking for a Cluster Head to lead growth, own strategy, and build revenue engines across key cities.

In this role, you won't just manage – you'll lead from the front, taking ownership of everything from sales operations and customer success to P&L and regional expansion.

Who We’re Looking For:

• A results-driven professional with:
• 7+ years of experience in SaaS, Service Sales, or Marketplace businesses,

OR

• 8+ years in Collections or Operations Management
• Proven experience in team leadership, strategy execution, and revenue ownership
• A strong commercial mindset with hands-on experience in building and scaling teams
• Excellent communication, cross-functional collaboration, and decision-making skills
• Willingness to travel across the assigned cluster for on-ground team support and performance tracking

What You’ll Do:

• Define and implement growth strategies tailored to your cluster
• Lead and manage teams across Sales, Customer Success, and Operations
• Take full ownership of the cluster P&L, revenue targets, and cost control
• Build and maintain local partnerships and channel relationships
• Work closely with national leadership to align regional goals with overall business objectives
• Monitor performance metrics, identify growth opportunities, and resolve bottlenecks
• Ensure exceptional customer experience and retention

Send your resume vai naliniaarika.m@xpheno.com