CRM Specialist - ZOHO

Apply here: https://jobs.dermatouch.com/jobs/Careers/176946000000630018/CRM-Specialist---ZOHO?source=CareerSite

Job Summary:

We are seeking a skilled CRM Specialist to manage and optimize our customer relationship platform. This role supports customer engagement, retention, and campaign performance by leveraging data and automation tools.

Key Responsibilities:

• Maintain and update the CRM system (e.g., Salesforce, HubSpot, Zoho).
• Segment customers and run targeted campaigns.
• Analyse customer data and generate actionable insights.
• Collaborate with sales, marketing, and support teams.
• Create CRM reports and dashboards to track performance.
• Ensure CRM compliance with data privacy norms.

Requirements:

• Bachelor’s in Marketing, Business, or related field.
• 2–4 years of CRM experience.
• Proficiency in CRM platforms and basic analytics.
• Strong communication and coordination skills.