Customer Care Associate
IMCS Tech
Customer Care Associate
IMCS Tech
Ambawadi, Ahmedabad
₹15,500 - ₹18,500 monthly
Fixed
₹15500 - ₹18500
Earning Potential
₹18,500
Job Details
Interview Details
Job highlights
33 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), One-way cab
Job Description
Position: “Customer Support Executive”
Job description:
Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.
The executive will be only single point contact for customers, so the below skills are a must.
- Empathy towards the customer
- Problem Solving Skills
- Excellent Communication
-Minimum Edu – 10+2 / Diploma – Education should be of complete.
-Rotational shift (should be comfortable with night shift) will be there.
-Good Communication Skills with English and Hindi
-Typing: -25 wpm & 85% accuracy.
-Only one side cab given for night shift
- Office Address: - Satellite Rd, Nehru Nagar, Ahmedabad, Gujarat 380015
- Contact details:
- Email: zaid@imcsgroup.net
- Call: 9274684191
Job role
Work location
Nehru Nagar, Ambawadi, Ahmedabad, Gujarat, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - Non Voice, Customer Support - BPO / Voice / Blended, Customer Support - Service Delivery, Customer Support - Operations, Customer Support - International Voice Process, Customer Support - Non Voice / Chat
Skills
Customer support, Blended process, Customer care, Customer queries, Customer Query Resolution, Voice Process
English level
Basic English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
IMCS Tech
Address
Nehru Nagar, Ambawadi, Ahmedabad, Gujarat, India
Job posted by IMCS Tech
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