Position: “Customer Support Executive”

Job description:

Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.

The executive will be only single point contact for customers, so the below skills are a must.

- Empathy towards the customer

- Problem Solving Skills

- Excellent Communication

-Minimum Edu – 10+2 / Diploma – Education should be of complete.

-Rotational shift (should be comfortable with night shift) will be there.

-Good Communication Skills with English and Hindi

-Typing: -25 wpm & 85% accuracy.

-Only one side cab given for night shift

• Office Address: - Satellite Rd, Nehru Nagar, Ahmedabad, Gujarat 380015
• Contact details:
• Email: zaid@imcsgroup.net
• Call: 9274684191