Customer Care Associate
IMCS Tech
Customer Care Associate
IMCS Tech
Ambawadi, Ahmedabad
₹15,500 - ₹18,500 monthly
Fixed
₹15500 - ₹18500
Earning Potential
₹18,500
Job Details
Interview Details
Job highlights
9 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), One-way cab
Job Description
Position: “Customer Support Executive”
Job description:
Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.
The executive will be only single point contact for customers, so the below skills are a must.
- Empathy towards the customer
- Problem Solving Skills
- Excellent Communication
-Minimum Edu – 10+2 / Diploma – Education should be of complete.
-Rotational shift (should be comfortable with night shift) will be there.
-Good Communication Skills with English and Hindi
-Typing: -25 wpm & 85% accuracy.
-Only one side cab given for night shift
- Office Address: - Satellite Rd, Nehru Nagar, Ahmedabad, Gujarat 380015
- Contact details:
- Email: zaid@imcsgroup.net
- Call: 9274684191
Job role
Work location
Nehru Nagar, Ambawadi, Ahmedabad, Gujarat, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
Education
12th Pass
Skills
Customer support, Blended process, Customer care, Customer queries, Customer Query Resolution, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
IMCS Tech
Address
Nehru Nagar, Ambawadi, Ahmedabad, Gujarat, India
Job posted by IMCS Tech
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