Customer Care Associate

IMCS Tech

Ambawadi, Ahmedabad

₹15,500 - ₹18,500 monthly

Fixed

15500 - ₹18500

Earning Potential

18,500

Work from Office

Full Time

Freshers only

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

9 applicants

Benefits include: PF, Health Insurance, ESI (ESIC), One-way cab

Job Description

Position: “Customer Support Executive”


Job description:

Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.

The executive will be only single point contact for customers, so the below skills are a must.

- Empathy towards the customer

- Problem Solving Skills

- Excellent Communication

-Minimum Edu – 10+2 / Diploma – Education should be of complete.

-Rotational shift (should be comfortable with night shift) will be there.

-Good Communication Skills with English and Hindi

-Typing: -25 wpm & 85% accuracy.

-Only one side cab given for night shift

 

  • Office Address: - Satellite Rd, Nehru Nagar, Ahmedabad, Gujarat 380015
  • Contact details:
  • Email: zaid@imcsgroup.net
  • Call: 9274684191

Job role

Work location

Nehru Nagar, Ambawadi, Ahmedabad, Gujarat, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

12th Pass

Skills

Customer support, Blended process, Customer care, Customer queries, Customer Query Resolution, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

IMCS Tech

Address

Nehru Nagar, Ambawadi, Ahmedabad, Gujarat, India

Job posted by IMCS Tech

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