Customer Care Associate

IMCS Tech

Ambawadi, Ahmedabad

₹15,500 - ₹18,500 monthly

Fixed

15500 - ₹18500

Earning Potential

18,500

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

33 applicants

Benefits include: PF, Health Insurance, ESI (ESIC), One-way cab

Job Description

Position: “Customer Support Executive”


Job description:

Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.

The executive will be only single point contact for customers, so the below skills are a must.

- Empathy towards the customer

- Problem Solving Skills

- Excellent Communication

-Minimum Edu – 10+2 / Diploma – Education should be of complete.

-Rotational shift (should be comfortable with night shift) will be there.

-Good Communication Skills with English and Hindi

-Typing: -25 wpm & 85% accuracy.

-Only one side cab given for night shift

 

  • Office Address: - Satellite Rd, Nehru Nagar, Ahmedabad, Gujarat 380015
  • Contact details:
  • Email: zaid@imcsgroup.net
  • Call: 9274684191

Job role

Work location

Nehru Nagar, Ambawadi, Ahmedabad, Gujarat, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - Non Voice, Customer Support - BPO / Voice / Blended, Customer Support - Service Delivery, Customer Support - Operations, Customer Support - International Voice Process, Customer Support - Non Voice / Chat

Skills

Customer support, Blended process, Customer care, Customer queries, Customer Query Resolution, Voice Process

English level

Basic English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

IMCS Tech

Address

Nehru Nagar, Ambawadi, Ahmedabad, Gujarat, India

Job posted by IMCS Tech

FAQs about this job

Show all

Apply for job