Customer Care Executive

4 Openings
Bajaj Capital
New Naroda
10,000 - 15,000 per month (Fixed + incentives)
Full-time
555 people interested in this job
Posted on : 11-Sep-2021
Expires on : 05-Feb-2022

Job Requirements

Customer service

Job Details

Education
12th Pass (Associate Degree)
English Level
Thoda English
Experience
Fresher
Education
12th Pass (Associate Degree)
English Level
Thoda English
Experience
Fresher
Gender
Female Only
Working days
Monday to Sunday
Timings
9.30 am to 6.00pm
Address
3rd floor Avani Icon Haridarshan Char rasta New Naroda, New Naroda, Ahmedabad, Gujarat - 380001

Job Description

Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

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