Customer Service Associate || Voice Process || Domestic BPO

Handle inbound calls from customers/clients

Resolve customer queries efficiently

Act as a single point of contact for customers

Ensure customer satisfaction through effective communication

Required Skills

Empathy towards customers

Strong problem-solving ability

Excellent communication skills

Good command of English & Hindi

Qualification

Minimum: 10+2 / Diploma

Any graduate can apply (education must be completed)

Other Requirements

Typing speed: 25 WPM with 85% accuracy

Willingness to work in rotational shifts (including night shifts)

One-side cab facility provided for night shifts only

Salary: 15,500 18,000 per month