Customer Support Executive

Reliable First Adcon Private Limited

Gandhinagar

₹14,000 - ₹17,000 monthly

Fixed

₹14000 - ₹17000

Earning Potential

₹17,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 20 Aug 2025 - 02 Sep 2025 | Time: 10.00 am - 04.00 pm...See details

21 applicants

Benefits include: PF, ESI (ESIC), Two-way cab

Job Description

Job Responsibilities:Manage inbound and outbound calls, chats, or emails from customers.
Understand customer needs and provide accurate information about products and services.
Resolve customer issues, queries, and complaints promptly and professionally.
Escalate complex issues to the concerned department when required.
Maintain records of customer interactions and update the database/CRM regularly.
Strive to achieve customer satisfaction, retention, and performance targets.
Provide feedback to the management team for improving processes and services.